Hi,
I tried building a simple rasa chatbot in rasa 3.x. But rasa stops prediction for some of the story and shows action_default_fallback. The slots are also set correctly and story is also written in desired format. I also tried tweaking the values of max_history parameter in config.yml, but still there is no luck.
For ex, its not predicting next action and predicts action_default_fallback when cash_refund_for_voucher intent has been identified for this storyline:
- story: Greet path
steps:
- intent: greet
- action: utter_greet_with_ask_booking_id
- story: Cancelled booking path
steps:
- intent: user_booking_id
entities:
- invoice_no: 1DU8APU3
- action: action_check_booking_status
- slot_was_set:
- booking_status: Cancelled Booking
- action: utter_cancelled_booking_issue_categories
- story: Cash refund for voucher path
steps:
- intent: cash_refund_for_voucher
- action: utter_cash_refund_for_voucher
utter_cancelled_booking_issue_categories has one option which has cash_refund_for_voucher as intent.
Kindly provide your help.
I have attached my nlu.yml, config.yml and stories.yml file.
nlu.yml (5.5 KB) stories.yml (4.5 KB) config.yml (1.5 KB)