Rasa Reminder does not work

Hi, I’m trying to set a reminder events that set a reminder each day at 8h30 am UTC.

I tried to do it using the ReminderScheduled event. It works fine when the trigger time is small, when I set the trigger time to 24 hours it does not work.

What do you think about this? Is related to the fact that the max_history is set to 10

Thanks in advance for reply. @stephens @erohmensing

Hi, it shouldn’t be related to the max_history.

What does the line of code look like where you set the reminder? Did you set the kill_on_user_message argument of your ReminderScheduled to False? By default, this is True and then any message sent in the mean time by the user will cancel the reminder.

Another potential cause would be if the conversation or the rasa server has been restarted in between.