Hey @dev could you create a new forum post for this please? Including some details on the rules you have for the two stage fallback policy, and a debug log of when this happens would also be great.
Hey @akelad, any update on Rasa X 0.33 ?
@akelad, thank you for getting back 
I’ve create a new topic here with an example Github repo to reproduce the issue here. Thanks again!
I faced similar issues and i had to switch from 32 bit Python to 64 bit. Please verify your Python version , seems few packages are available in 64 bit only.
Hi Amar, Thanks for the info.I tried setting up using conda and it worked
Thanks
Would have been nice to get a heads up about the changes on the update page as I’ve just upgraded and now everything gone to shit.
@depicus could you clarify what went wrong?
Still trying to work out but using RASA X it now won’t train so having to build a RASA version on my laptop so I can see what the error is, so far half way through and no errors so far. Docker logs show a lot of 404 errors to http://rasa-x:5002/api/projects/default/models/tags/production?token=K1voLlDg0BdYQEK and still wading through the rest - some permissions errors for config but not found anything obvious yet.
Ok managed to train on the laptop but uploading the model to the server and if you ask a question it never replies !!! Going to be a long day today
p.s. this was a fresh install so no legacy except the old GitHub code.
back to the old version I think…
Right - this is an upgrade from 0.32 to 0.33 right? Could you zip up your logs and share them so we can try to resolve the issue? And is this using docker-compose or kubernetes?
Yes it was 0.32 to 0.33 rasa.zip (21.7 KB)
Sadly I’ve toasted the server to rebuild with 0.32 as it’s quicker than debugging so this is the only log I had downloaded
Ok I can see one issue in there to do with story parsing - does your repo contain training data in the old markdown format? we discovered a bug that if a file contains 3 hashtags or more, it fails to load the data. This will be fixed in a patch. And I think the bot not responding is something we’re investigating at the moment. Hopefully you can try again when a new patch is out
Yes old format because I didn’t know about the new one and it’s not front and centre on the upgrade info. Trained ok on the laptop so I’ll put into test next week when I have more time
1 Like
I am getting below error while converting the NLU and stories data from 1.x to 2.0 format using commands “rasa data convert nlu” and “rasa data convert core”. Hoe to resolve it?
Traceback (most recent call last): File “C:\Users\avhadsa\Anaconda3\lib\runpy.py”, line 194, in run_module_as_main return run_code(code, main_globals, None, File “C:\Users\avhadsa\Anaconda3\lib\runpy.py”, line 87, in run_code exec(code, run_globals) File "C:\Users\avhadsa\Documents\GitHub\Conversational_Intelligence\venv\Scripts\rasa.exe_main.py", line 5, in File "c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\rasa_init.py", line 9, in from rasa.train import train File “c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\rasa\train.py”, line 13, in from rasa.nlu.model import Interpreter File "c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\rasa\nlu_init.py", line 5, in from rasa.nlu.test import run_evaluation as test File “c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\rasa\nlu\test.py”, line 22, in import rasa.utils.plotting as plot_utils File “c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\rasa\utils\plotting.py”, line 42, in fix_matplotlib_backend() File “c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\rasa\utils\plotting.py”, line 19, in fix_matplotlib_backend if matplotlib.get_backend() == “TkAgg”: File "c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\matplotlib_init.py", line 1188, in get_backend return rcParams[‘backend’] File "c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\matplotlib_init.py", line 702, in getitem from matplotlib import pyplot as plt File “c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\matplotlib\pyplot.py”, line 2336, in switch_backend(rcParams[“backend”]) File “c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\matplotlib_init_.py”, line 703, in getitem plt.switch_backend(rcsetup._auto_backend_sentinel) File “c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\matplotlib\pyplot.py”, line 256, in switch_backend switch_backend(candidate) File “c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\matplotlib\pyplot.py”, line 276, in switch_backend class backend_mod(matplotlib.backend_bases.Backend): File “c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\matplotlib\pyplot.py”, line 277, in backend_mod locals().update(vars(importlib.import_module(backend_name))) File "C:\Users\avhadsa\Anaconda3\lib\importlib_init.py", line 127, in import_module return _bootstrap._gcd_import(name[level:], package, level) File “c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\matplotlib\backends\backend_qt5agg.py”, line 11, in from .backend_qt5 import ( File “c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\matplotlib\backends\backend_qt5.py”, line 16, in import matplotlib.backends.qt_editor.figureoptions as figureoptions File “c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\matplotlib\backends\qt_editor\figureoptions.py”, line 11, in from matplotlib.backends.qt_compat import QtGui File “c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\matplotlib\backends\qt_compat.py”, line 170, in _setup() File “c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\matplotlib\backends\qt_compat.py”, line 130, in _setup_pyqt4 _setup_pyqt4_internal(api=2) File “c:\users\avhadsa\documents\github\conversational_intelligence\venv\lib\site-packages\matplotlib\backends\qt_compat.py”, line 113, in _setup_pyqt4_internal sip.setapi(_sip_api, api) AttributeError: module ‘sip’ has no attribute ‘setapi’