RASA installation fails with error

Rasa Open Source
1

Hi,

I am getting below error while installing rasa on mac

[notice] A new release of pip available: 22.3.1 → 23.3.2 [notice] To update, run: pip install --upgrade pip Collecting rasa Using cached rasa-1.10.2-py3-none-any.whl (510 kB) Collecting PyJWT<1.8,>=1.7 Using cached PyJWT-1.7.1-py2.py3-none-any.whl (18 kB) Collecting SQLAlchemy<1.4.0,>=1.3.3 Using cached SQLAlchemy-1.3.24.tar.gz (6.4 MB) Preparing metadata (setup.py) … done Collecting absl-py<0.10,>=0.9 Using cached absl-py-0.9.0.tar.gz (104 kB) Preparing metadata (setup.py) … error error: subprocess-exited-with-error

× python setup.py egg_info did not run successfully. │ exit code: 1 ╰─> [6 lines of output] Traceback (most recent call last): File “”, line 2, in File “”, line 34, in File “/private/var/folders/0r/k6393gfd5pl4fkg0bzkdqbr80000gn/T/pip-install-3la9jz2c/absl-py_cafb654e30e84db3bf5b841d267c71f3/setup.py”, line 34, in raise RuntimeError(‘Python version 2.7 or 3.4+ is required.’) RuntimeError: Python version 2.7 or 3.4+ is required. [end of output]

note: This error originates from a subprocess, and is likely not a problem with pip. error: metadata-generation-failed

Apprecate your help!

2

Adding to my question:

I am getting a similar issue on mac

I have below version:

(venv) $$ python --version

Python 3.11.2

$ pip --version

$ python3 --version Python 3.11.2

pip 22.3.1 from /Users/harish/Downloads/venv/lib/python3.11/site-packages/pip (python 3.11)

pip3 --version

pip 22.3.1 from /Users/harish/Downloads/venv/lib/python3.11/site-packages/pip (python 3.11)

Tried using both pip and pip3 and I got the same error

pip3 install rasa

Collecting rasa Using cached rasa-1.10.2-py3-none-any.whl (510 kB) Collecting PyJWT<1.8,>=1.7 Using cached PyJWT-1.7.1-py2.py3-none-any.whl (18 kB) Collecting SQLAlchemy<1.4.0,>=1.3.3 Using cached SQLAlchemy-1.3.24.tar.gz (6.4 MB) Preparing metadata (setup.py) … done Collecting absl-py<0.10,>=0.9 Using cached absl-py-0.9.0.tar.gz (104 kB) Preparing metadata (setup.py) … error error: subprocess-exited-with-error

× python setup.py egg_info did not run successfully. │ exit code: 1 ╰─> [6 lines of output] Traceback (most recent call last): File “”, line 2, in File “”, line 34, in File “/private/var/folders/0r/k6393gfd5pl4fkg0bzkdqbr80000gn/T/pip-install-d9kwpk5i/absl-py_3816f40e82c943d1868f72ea7c17a558/setup.py”, line 34, in raise RuntimeError(‘Python version 2.7 or 3.4+ is required.’) RuntimeError: Python version 2.7 or 3.4+ is required. [end of output]

note: This error originates from a subprocess, and is likely not a problem with pip. error: metadata-generation-failed

× Encountered error while generating package metadata. ╰─> See above for output.

note: This is an issue with the package mentioned above, not pip. hint: See above for details.

Tried the command above:

pip install --upgrade setuptools Requirement already satisfied: setuptools in ./venv/lib/python3.11/site-packages (65.5.0) Collecting setuptools Using cached setuptools-69.0.3-py3-none-any.whl (819 kB) Installing collected packages: setuptools Attempting uninstall: setuptools Found existing installation: setuptools 65.5.0 Uninstalling setuptools-65.5.0: Successfully uninstalled setuptools-65.5.0 Successfully installed setuptools-69.0.3

still the same error

3

Hi, i hope you figured out the issue but in case you didnt or someone else faced this issue im placing a reply here:

by the last update, Rasa stated that it could only work on 3.8, 3.9 and 3.10. here the link: Python Environment

most of us have more updated version like yours is Python 3.11.2, mine is Python 3.12.2, the first thing to do is that you’ll install python 10, im going to place the commands for mac here in case you want to copy paste them:

  1. brew install python@3.10

  2. python3.10 --version

  3. python3.10 -m venv rasa_env

  4. source rasa_env/bin/activate

  5. pip install --upgrade pip setuptools

  6. pip install rasa

this should work, but in rare cases you may get stuck and need to do additional steps to check the brew and clean it, in this case here are the commands

  1. brew cleanup

  2. brew update

after running this two commands re-run the ones written up there and it should work