Problem with same utterance in different intents

Rasa Open Source
1

Hello, everyone, I have a situation as below and have no idea to deal with it:

agree:
examples:
  - ok

ambiguous:
examples:
  - ok

I have a form which contains slot_a and slot_b, when the form is requesting slot_a and when user input “ok”, I want to recognize it as intent agree, and when the form is requesting slot_b, I want to get a result of intent ambiguous. Is it possible and how to do this? I think it is a common problem. Anyone has solve it? Or rasa can not deal with this and I have no choice but classify “ok” as a new intent?

2

@ILG2021 means you have different intents but the same examples? are the examples are exactly the same?

3

Yes, exactly the same, see the example I have show.

4

@nik202 Have you ever encountered this problem, it cost me a lot of time to deal with it.

5

@ILG2021 Not exactly, But please see this blog for the information and idea only may be it will help you ref this blogs: How to Handle Multiple Intents Using Rasa NLU TensorFlow Pipeline | The Rasa Blog | Rasa

@ILG2021 As, your use case example have exact same examples for both the different intents, that make the things different.

6

Another remedy comes to mind:

In your rules.yml file and in your stories.yml file you’re able to use or-statements. This way, you might be able to say “if the intent is affirm or neutral then this is the next action”.

7

My problem is not let two intent go to one action but same user message will be recognized as different intents depend on which slot is requesting.