In my use case there is the possibility that the user introduces himself with his name. The bot then tries to pick up the name with the help of a slot and presents an utterance containing this name in the following (e.g. User: “Hi, my name is Mike.” – Bot: “Mike – wow, what a nice name!”).
As it is hard to grasp the diversity of names, the bot at the moment often reproduces “None” instead of the actual name (“None - wow, what a nice name!”). Is there a possibility, that the bot utters an alternative utterance without the name in it, in case it isn’t able to recognise the name? But only as kind of a fallback – because with name is always nicer :).
Thanks in advance!