I’m wondering if it’s possible to externally trigger a story (form input gathering) and have that trigger the official chat widget to expand.
It appears as though no WebSocket port is opened until the widget itself is clicked (or auto-opened upon init, which I don’t want); which I assume means this may not be possible.
In the event that I’m incorrectly understanding how this should work, the context is this:
Upon a certain event (user clicks something on the website), a form gathering process should be triggered automatically. The idea is that we will prompt the user for feedback about a particular thing after they’ve interacted with it.
I’m using Rasa 3.0.2 in case that matters.
Thanks, Matt