No module named 'rasa'

I use Core: 0.14.4, nlu : 0.13.1, and set up channel via Slack but have below errors. Any one can help me?

Traceback (most recent call last):,
  File "/app/rasa_core/channels/", line 205, in process_message,
2019-05-17 15:18:33 ERROR    rasa_core.channels.slack  - Exception when trying to handle message.No module named 'rasa',
2019-05-17 15:18:33 ERROR    rasa_core.channels.slack  - No module named 'rasa',
  File "/app/rasa_core/", line 322, in handle_message,
    return processor.handle_message(message),
  File "/app/rasa_core/", line 73, in handle_message,
    tracker = self.log_message(message),
  File "/app/rasa_core/", line 117, in log_message,
    tracker = self._get_tracker(message.sender_id),
  File "/app/rasa_core/", line 434, in _get_tracker,
  File "/app/rasa_core/", line 62, in get_or_create_tracker,
    tracker = self.tracker_store.get_or_create_tracker(sender_id),
    tracker = self.retrieve(sender_id),
  File "/app/rasa_core/", line 177, in retrieve,
    return self.deserialise_tracker(sender_id, stored),
  File "/app/rasa_core/", line 116, in deserialise_tracker,
    dialogue = pickle.loads(_json),
ModuleNotFoundError: No module named 'rasa'

Hey @tuanvuvo, if you updated your core to 0.14.4, you should also update your nlu to 0.15.0, since the new core is not compatible with the old NLU. Looks like you’re using docker, which images are you using (along with your sdk version?))

Okie for me now when use 1.0. Thanks for your comments @erohmensing

Okay, let me know if you have any issues setting it up in rasa 1.0 :slight_smile:

1 Like

ModuleNotFoundError Traceback (most recent call last) in ----> 1 import rasa 2 from rasa.cli.scaffold import create_initial_project 3 import os 4 5 project = “rasabot”

ModuleNotFoundError: No module named ‘rasa’