No answer from the bot in RasaX

Yes, downgrading the version helped. I reinstalled everything. But it seems strange.

rasa@rasa-rasa-x-5f568f989-2q6nb:~$ rasa --version
Rasa Version      :         2.5.0
Minimum Compatible Version: 2.2.0a1
Rasa SDK Version  :         2.5.0
Rasa X Version    :         0.39.3
Python Version    :         3.8.5
Operating System  :         Linux-5.4.0-80-generic-x86_64-with-glibc2.29
Python Path       :         /usr/bin/python3