Hi all, I’m Rasa and Rasa X newbe.
I already have a chat but it’s managed by human. I want to be managed by bot. Inspired from Conversation Driven Development, my plan is to follow these steps:
- open rest channel and make Rasa + Rasa X listen real visitors conversations
- analyze conversations (create intents, stories, etc…)
- loop: train model + improve bot + test bot (Talk to your bot feature)
- public my bot on website chat
Is there any way to step 1?
I can push my chat messages to Rasa + Rasa X calling POST /webhooks/rest/webhook API using chat_id for sender field but, in Rasa X conversations view, I would like to distinguish human (operator) messages from those of the visitors.
In other words I would like to see the real conversation like bot - visitor conversation but with human instead of the bot.
Is there any way to accomplish this?
If not, am I wrong approach?
Thanks in advance,
p.s. sorry for my english.
Version: Rasa X 0.35.1 Version: Rasa 2.2.10