I am developing a chatbot, but have run into an road block. I am fairly new to Rasa, so if it a really simple solution, I apologize!
The issue I am facing is if the Rasa bot is able to answer questions differently based on how where the bot is being used.
This can be better explained using an example. If the chatbot is for a university, the university is broken down into different colleges. Each college may have its own website, but the questions that the bot answered are the same for each college. Lets say that the bot can help answer the question, “what building is the dean’s office located in?” Is it possible to have the bot know that it is answering this question for a certain college. Such as, if the bot is on the journalism college’s website, would it be able to tell that it is answering for the journalism college. Compared to the same question being asked on the Science and Arts college website.
My overall question here, is if more than a single bot is needed, since there are multiple colleges, or if there is a way to distinguish from where the bot is being talked to and changing the answers based on that.
If there is anything that is unclear, please let me know and I will try to clarify!
Thanks for any help,