Hi there,
I’m Varun and I’m a data scientist at Freshworks which is an Enterprise SaaS customer engagement company. I have been working on chatbots for over a year. We started off with an FAQ retrieval bot and I’m currently working on building conversational chatbots for a variety of usecases. I have been playing around with FSMs for dialog management and that’s when I stumbled upon Rasa. Rasa’s dialog management framework is simple to use with immense scope for customization which’s amazing.
Looking forward to interacting with and learning from all of you!