Integration rasa chatbot in facebook messenger

Hi, im new in rasa, i create a chatbot and i test it localy it’s work and display a menu of options =, i use button and payload it’s work correctly but when i integrate it with facebook messenger it dosen’t display the menu options just response to a question without options. how can i make it display options also?? and it’s response to one user i don’t know why??? please response if you have any idea

hi @safaSouidi,

FB messenger API has a lot of restrictions. It will only allow 3 buttons per message (10 Quick replies per message )

.https://chatbotsmagazine.com/listicle-of-things-missing-from-facebook-messenger-chatbot-platforms-documentation-d1d50922ef15#:~:text=For%20quick%20messages%2C%20you%20can,consist%20of%2020%20characters%20maximum

Do give this a read, explains everything neatly.

I’m guessing you have more than 3 buttons. Even I have the same problem. I split up the messages to blocks containing 3 buttons each.