Hey Everyone, Is it possible to have a support person in the backend along with the RASA who will get chatbot user information for further data processing? How can we modify our framework for the same? Thank you

[image] How to Build a “Human” Handoff Feature with Rasa No matter how well a conversational assistant is designed, sometimes the best action is to hand the user off to a human agent. We explore how to do human handoff, using the Rasa starter packs.

Integrating support person along with RASA framework

Rasa Open Source

AiDLMLdev (AiDLMLdev) September 21, 2020, 12:32pm 2

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Integrating support person along with RASA framework

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