Installing RASA X on a stand alone server

Hello everyone

I just have install Rasa X with the quick-installation guide provided on Installation Guide.

I am using:

  • Ubuntu 18.04 LTS
  • Python 3.6.9
  • Rasa Version: 2.4.3
  • Rasa SDK Version: 2.4.1
  • Python Path: /usr/bin/python3

I have already connect Rasa X to my git repository. It’s a simple mood-bot but in Spanish. So that I downloaded the corresponding Spacy model.

  • Running the bot in local mode with “rasa shell” is working but running the bot in rasa x it gets freeze!!!

Seems like there is no communications with the model loaded … by the way … training the bot from Rasa X displays an error too:

Any suggestions?

Thanks in advance

Hi @wvalverde67

Yes, it looks like you have a problem with the model.

Can you upload and activate a model from your files and see what happens?

Hello @Johan1us

Yes I did it before the post:

Hmm, and it still doesn’t work…

Maybe your spacy model is not connected properly.

What version of spacy are you using?

Can you share your config.yml?

Can you share logs in debug mode?

hello @Johan1us

I installed the latest spacy version:

======Info about spaCy ==============================

spaCy version 3.0.5
Location /home/wvalverde/.local/lib/python3.6/site-packages/spacy Platform Linux-5.4.0-70-generic-x86_64-with-Ubuntu-18.04-bionic Python version 3.6.9
Pipelines es_core_news_lg (3.0.0)

config: config.yml (2.3 KB)

I think Rasa X don’t have access to intents because I don’t have any intent named “buenos dias”!!!


I really appreciate your help!!!


I have the impression that you have linked spacy properly.

Can you share your logs with the rasa run --debug command?