Influence Stories with Metadata

Rasa Open Source
1

Hello, I am working on a problem for a few days now and I tought I might just ask,

The chatbot I am build is dependent on the site the user is on. As an example: If the user asks: What am I supposed to do here? There needs to be a different answer if he is on the login screen or if he is in his profile configurations.

I tried solving this issue by working with stories and sending the site the user is on as a message, for example:

- story: 8G
  steps:
  - intent: 8G_id
  - action: utter_listening
  - intent: exampel_question
  - action: utter_8G_exampel_question
- story: GM
  steps:
  - intent: GM_id
  - action: utter_listening
  - intent: exampel_question
  - action: utter_GM_exampel_question
- story: general
  - intent: exampel_question
  - action: utter_exampel_question

The first intent and action were automatic and not seen by the user. To be honest, this approach worked horrible.

I then looked into sending metadata via the rest-request and using those to distinguish between the answers that need to be given.

Is there a simple solution to solve this problem?

2

“What am I supposed to do here?” should always return the same intent.

And then, in a custom action, you utter a message according to the metadata (which I assume will be a slot or entity).