In MS team channel, rasa button appears as an image for some bot users. What is the issue?

I have used ngrok and rasa open source, then ms bot framework to connect to MS teams channel. Please help asap

What exactly do you need help with? :slight_smile:

I have a button response for a question in rasa, but when used in the MS bot channel it is appearing as images for few chat users. is it a bug from rasa or MS bot framework?