How to start the conversation using rasa x?

I am trying to start the conversation using rasabot but i am unable to do so. Request you to please help me on that

Hello Vaishali,

Thank you for your question! Could you share which command you are running and your stack trace to see the error message that you get and when?

Also, if you check this video or this forum post you can see what information would make it easier for us or other community members to first understand what is the problem you encounter and possibly reproduce it and then give a suitable advice, hint or solution.

Following is the code in nlu.yml :

responses: utter_how_help: - text: Hi, I am Anna, How can I help you?

The following is there in stories.yml:


  • story: purchase path steps:
    • action: utter_how_help
    • intent: just_ask

And the code in domain.yml is:


  • utter_how_help has the following:

class ActionHowHelp(Action):

def name(self) -> Text:
    return "utter_how_help"

def run(self, dispatcher: CollectingDispatcher,
        tracker: Tracker,
        domain: Dict[Text, Any]) -> List[Dict[Text, Any]]:

    dispatcher.utter_message("Hi, I am Anna, How can I help you?")
    return [UserUtteranceReverted()]

When ithe conversation is started, i don’t get the message mentioned in utter_how_help…

Please help