Home loan chatbot design

I would like to build a bot with below conversation, could you please advise how to do that? Do I need Forms? Can anyone show it to me?

User: I would like to learn about your service. Bot: Okay, Service A , Service B or C do you want to know? U: C Bot: Okay, what is your xxxx regarding C. U: It is yyyyyyyy Bot: Okay, so your yyyy is zzzzz.

Welcome to the forum :slight_smile:

As you said, forms are exactly what you need, You can find lots of tutorials on the Rasa YouTube Channel, like this one:

I highly recommend watching the whole playlist and checking out the Rasa Learning Center.