[HELP] to test a rasa X server to see if it's blank on a EC2 at 3.135.211.239

[yiouyou (Zack Song)]

Dear community,

In the past few day, I failed to get the login page of rasa X many times. Thanks to @Tobias_Wochinger to setup a feedback meeting, I installed a fresh rasa X 0.25.1 under his watch. The weird thing is that I still get the BLANK page, but he can get the LOGIN page. Does anyone encounter the similar problem like me? Any suggestions to locate the strange internet problem and fix the issue?

btw, I’m in the mainlaod of China, hope location is not the reason. And I’ll keep the server live for next 6 hours.

Thanks,

[yiouyou (Zack Song)]

Here is the error msg when run inspect in Chrome

[yiouyou (Zack Song)]

Here is the error msg from windows Edge:

[yiouyou (Zack Song)]

For those who have the similar problem, please check some details in the following post

Blank page after installation of rasax 0.25.1 on ubuntu 18.04 on AWS

Dear there, Installation starts from a fresh ubuntu 18.04 on AWS. Before install rasax, I’ve installed rasa on seperate enviroment “venv-rasa” as below: sudo apt update sudo apt install python3-dev python3-pip python3-venv python3 -m venv --system-site-packages ./venv-rasa source ./venv-rasa/bin/activate pip3 install -U pip pip3 install rasa pip3 install jieba mitie Then start to install rasax as below: python3 -m venv --system-site-packages ./venv-rasax source ./venv…

btw, the server 3.135.211.239 is gonna close in half hour.

[akelad (Akela Drissner)]

Hey @yiouyou, so is the problem resolved if it’s deployed on a different service?