Hello everyone, I am creating an IT chatbot, its answers are based on a JSON file. This file contains answers to questions and each question is related to a specific topic. We have several topics and each topic has several questions in it. If we consider a topic as a context and the questions related to it as sub contexts(It is like a tree structure and I want to be able to move from one sub context in a specific context to another sub context in a different context), what is the best way to implement this chatbot? I am looking for the most appropriate solution, and it would be a plus if it is a scalable one (Adding other topics and questions will not cause a lot of changes in the code). Thank you in advance for your precious help!
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Hi @bechir, I think a possible solution that might work is to create buttons in rasa, you can have the all the main topics as initial buttons, once the user clicks the initial button you can then show the buttons of all the subtopics that are in that main topic. This is just an idea we can discuss this further if you like this approach.