Rasa integration with Slack - Multiple Outputs

Rasa Open Source
1

Hi Folks,

I have integrated my bot with the slack. I am receiving multiple replies for the same a single query.

I searched about it and found other folks are also having the same issue. Bit I could not find a solution for my work!

I am sharing the screenshot of the slack, hiw it responded with a single queryrasa_slack_issue

The reply keeps on repeating itself!

Kindly help me in fixing this.

Any help would be really appreciated.

Thanks,

Neel

2

Which Core version are you using? This is something that was fixed a while back I believe

3

Hi @akelad, I am using the latest version ‘0.10.4’ .

image

Kindly help!

Thanks, Neel

4

Hmm, can you show me what events your subscribed to on the slack settings?

5

Hi, I am also getting multiple response on slack.

image
image1133×572 42 KB

rasa_core version 0.11.10 image

6

@akelad, in my slack settings , two events are added.

  1. app_mention
  2. message.im

We are using ngrock. Please suggest where are we missing something? rasa_core version 0.11.10

7

Hello @vikingsvivek, are you getting replies in the interval of 3 seconds, 1 minute and at 5th minute from slack ? If yes, please read the Graceful retries section in this link