Hi all, I met problem with the form deactivation. I followed the instruction in Rasa Docs as follow to deactivate the form, and use the same stories and rules setting up. But it seems the action ‘action_deactivate_loop’ not work at all. Could someone can point out the solution how I can deactivate the active form with the user’s cancel intent? Thanks!! forms: restaurant_form: required_slots: cuisine: - type: from_entity entity: cuisine num_people: - type: from_entity entity: number rules: rule: Activate form steps: intent: request_restaurant action: restaurant_form active_loop: restaurant_form stories: story: User interrupts the form and doesn’t want to continue steps: intent: request_restaurant action: restaurant_form active_loop: restaurant_form intent: stop action: utter_ask_continue intent: stop action: action_deactivate_loop active_loop: null

@XSUN Hi! I think you need to consider only one from both and the best scenario is story, I hope you created the intent: stop and few training examples in nlu.yml and utter_ask_continue. forms: restaurant_form: required_slots: cuisine: - type: from_entity entity: cuisine num_people: - type: from_entity entity: number stories: - story: User interrupts the form and doesn't want to continue steps: - intent: request_restaurant - action: restaurant_form - active_loop: restaurant_form - intent: stop - action: utter_ask_continue - intent: stop - action: action_deactivate_loop - active_loop: null

@XSUN Hey, hope you fine ? Can I request if above suggestion solved you issue please close this thread as solution for others or if not please share yours. Thanks.

@XSUN Hello again! can you please close this thread as a solution while clicking the solution tick. ! Thanks.

Form deactivate not work

Rasa Open Source

XSUN (XSUN) September 7, 2021, 11:40am 5

Thanks Nik! The problem has been solved!

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Form deactivate not work

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