Form deactivate not work

Rasa Open Source
1

Hi all, I met problem with the form deactivation. I followed the instruction in Rasa Docs as follow to deactivate the form, and use the same stories and rules setting up. But it seems the action ‘action_deactivate_loop’ not work at all. Could someone can point out the solution how I can deactivate the active form with the user’s cancel intent? Thanks!!

forms: restaurant_form: required_slots: cuisine: - type: from_entity entity: cuisine num_people: - type: from_entity entity: number

rules:

  • rule: Activate form steps:
    • intent: request_restaurant
    • action: restaurant_form
    • active_loop: restaurant_form

stories:

  • story: User interrupts the form and doesn’t want to continue steps:
    • intent: request_restaurant
    • action: restaurant_form
    • active_loop: restaurant_form
    • intent: stop
    • action: utter_ask_continue
    • intent: stop
    • action: action_deactivate_loop
    • active_loop: null
2

@XSUN Hi! I think you need to consider only one from both and the best scenario is story, I hope you created the intent: stop and few training examples in nlu.yml and utter_ask_continue.

forms:
  restaurant_form:
    required_slots:
        cuisine:
          - type: from_entity
            entity: cuisine
        num_people:
          - type: from_entity
            entity: number

stories:
- story: User interrupts the form and doesn't want to continue
      steps:
      - intent: request_restaurant
      - action: restaurant_form
      - active_loop: restaurant_form
      - intent: stop
      - action: utter_ask_continue
      - intent: stop
      - action: action_deactivate_loop
      - active_loop: null
3

@XSUN Hey, hope you fine ? Can I request if above suggestion solved you issue please close this thread as solution for others or if not please share yours. Thanks.

4

@XSUN Hello again! can you please close this thread as a solution while clicking the solution tick. !

Thanks.

5

Thanks Nik! The problem has been solved!