[ERROR] custom action TimeoutError

HI, I have a long running task(selenium login to website and collect data) which takes more than 10 sec. The rasa shell raises the error: asyncio - Task exception was never retrieved

You can replicate the error by simply time.sleep(10) before return. What should I do in order to have long running task in custom action?

It should be related to Timeout error on rasa shell · Issue #4606 · RasaHQ/rasa · GitHub. Can you please verify? We are aware of the problem and gonna work on a solution as soon as possible.

I think so. Thank you.

Hi Tanja is the solution to this problem of timeout error is by extending the timeout

DEFAULT_STREAM_READING_TIMEOUT_IN_SECONDS = 30 in the config file

are there any other solution available please let me know