ERROR: Cannot uninstall 'ruamel-yaml'. It is a distutils installed project and thus we cannot accurately determine which files belong to it which would lead to only a partial uninstall

Rasa Open Source
1

this error happens while trying to install rasa version 2.0.0rc2 using command [pip3 install rasa==2.0.0rc2]

![issue1|690x410]

Screenshot from 2020-10-05 17-30-15
Screenshot from 2020-10-05 17-30-15730×415 78.9 KB

2

Install using this pip install rasa --ignore-installed ruamel.yaml

5 Likes
3

I have tried with" pip install rasa --ignore-installed ruamel.yaml --user" command, Still i am facing below error ERROR: Could not install packages due to an EnvironmentError: [WinError 5] Access is denied: ‘C:\Users\username\AppData\Roaming\Python\Python38\site-packages\_cffi_backend.cp38-win_amd64.pyd’ Check the permissions. please help me to resolve this issue. thanks, subbu.

1 Like
4

same error even i am receiving

5

I have done these steps and successfully installed in my Windows 10 OS.

  • Download python 3.6.8

Then open anaconda prompt in run as administrator and type

  1. pip install virtualenv
  2. virtualenv -p 3.6.8 rasaenv
  3. .\rasaenv\Scripts\activate
  4. pip install rasa --ignore-installed ruamel.yaml
6

i am facing this issue while installing rasa-x. tell me the solution

7

running the command rasa x should still work

8

if you look at the rasa x video on youtube

9

pip install rasa --user --ignore-installed ruamel.yaml resolved the issue for me

10

Great! Solved my problem

1 Like
12

for me pip install rasa --user --ignore-installed ruamel.yaml and pip install rasar --ignore-installed ruamel.yaml did not work.

I suggest doing manually.

rm -rf /path/to/anaconda3/lib/python3.7/site-packages/ruamel*