Hi there! I have a requirement to stop the bot as soon as the user gives in a certain input. To elaborate, bot shouldn’t reply to anything after that. Can this be done?
i guess you can handle this use case with your UI also
@NikhilBansal21 I want to handle it from back-end as the bot is going to reappear after agent is done with the chat.
you can return a ConversationPaused() event in a custom action
put a return [ConversationPaused()] in your custom acttion