Conversation data is not displaying the rasa x ui when using with mongo tracker

[Deprecated] Rasa X Community Edition
1

Users Conversation data is adding in mongoDB. But Rasa X is not fetching the users conversation data and not displaying the rasa x ui

2

Hi there, are you trying to get old conversations from the tracker store to appear or just the new ones coming in? Can you share your endpoints.yml?

3

Old conversation or new conversation both are not displaying in conversation list

endpoints.yml

tracker_store: type: mongod url: mongodb://mongo:27017 db: rasa username: “” password: “”

4

And where are the new conversations coming in from?

5

There are no new or old conversations are displaying It is completely with blank

6

Right, but I mean, where are the new conversations supposed to be coming from? I see that you have a tracker store set up, do you have a bot up and running and writing to it? Can you see those conversations in the tracker store?