Hi all,
I have created a Chat history logger for logging the conversations to the JSON file using Custom Tracker Store.
You can get the code @https://github.com/JiteshGaikwad/Rasa-ChatHistory-Logger.git
Check out the sample JSON file here : Rasa-ChatHistory-Logger/sampleChatHistoryData.json at master · JiteshGaikwad/Rasa-ChatHistory-Logger · GitHub
Hope it helps for those who want to log the conversations to the files 
Hi Jitesh, I tried using your code. But it is not working. I have a question, you have provided url="", Should it be changed to action server url or to rasa bot url? and the issue is only when I am running it on server, On local machine it is working fine.
can you show me the error logs?
Hi @JiteshGaikwad , I am trying to implement custom tracker store and while searching for tutorials I found two tutorials to implement custom tracker store. I tried this tutorial and it is throwing error UserWarning: Tracker store with type ‘myTracker.MyTrackerStore’ not found. Using InMemoryTrackerStore instead.
After surfing, I found that this issue can be resolved by setting the python path but, that didn’t help. I thought that my implementation was wrong so, I tried your method. It is still giving me the same error.
I am trying to implement CustomTrackerStore for storing just conversation of user and bot. I wrote the same endpoints.yml as you mentioned. Any help would be much appreciated. Thanks Nikhil
can you show me you project directory structure @n-k-chilagani
Hi @JiteshGaikwad, here is my project directory
can you show me your endpoints.yml?
I wrote just as you have mentioned in your github
@n-k-chilagani it should work as I have no set any path for the file and as it’s mentioned in the endpoints.yml, have you made any changes to chatHistoryLogger.py?
@JiteshGaikwad Nope, I didn’t change anything in chatHistoryLogger.py. Do I need to run any command other than
rasa run -m models --endpoints endpoints.yml --enable-api --cors “*” --debug
should not be a problem, may be you can try the below command:
rasa run -m models --enable-api --cors “*” --debug
@JiteshGaikwad I tried both commands in the shell. Do we need to use any specific version of Rasa or OS? I am using 1.10.3 version of Rasa in Windows 10 OS.
no, it will work with that version.
Hi @JiteshGaikwad, I reviewed my code again today and found out that I didn’t include chatLogger.py in my project folder.
rasa run -m models --enable-api --cors “*” --debug
I don’t whether it is a bug or not. The above command does not show any import error in custom tracker files and it will directly configure to “InMemoryTrackerStore”. I solved the import issues by running python <custom tracker file>.py. Thanks for quick replies @JiteshGaikwad.
Thanks @n-k-chilagani for pointing out 
This is not a bug may be you have missed the error trace, as it shows where the error occurred.
I have the same error but the reason is not import chatLogger.py. I think we must create an __init__.py in the root folder and then the endpoint file can know where the CustomTracker file i define.
If I’m not mistaken, you have a repo on Github about Rasa_deployment, it help me a lot. Thank you! 
@NgocNam1512, I do have a repo https://github.com/JiteshGaikwad/Rasa_Deployment
Hi @JiteshGaikwad ,
Not able to find your repository in github as I’m also looking to implement the tracker store.
Thanks, Anirudh
