Can't Resume the conversation after pausing

Rasa Open Source
1

Hi all,

I have paused the conversation using ConversationPaused event in one of the if loop in my custom action code. After pausing, the bot is not running custom action, I used ConversationResumed event in another loop in the same custom action. Because of this I am not able to resume the conversation. Is this the right way to use Resume event? If yes how to resume the conversation after pausing it? Thanks!

2 Likes
2

Can you tell me how you paused the conversation? please show me your snippet code.

3

You should create action and return [ConversationPaused()] like this:

class ActionPause(Action):

    def name(self) -> Text:
        return "action_Pause"

    def run(self,
            dispatcher: CollectingDispatcher,
            tracker: Tracker,
            domain: Dict[Text, Any]) -> List[Dict[Text, Any]]:

        return [ConversationPaused()]