Buttons Response Issue - Button send as text the intent name

Rasa Open Source
1

Hello everyone,

I don’t know if something has changed but I tried to run a chatbot I have implemented it a month ago (back then anything ran fine) and a new one and both have the same issue.

utter_ask_pick_from_floor:
  - buttons:
    - payload: /inform
      title: Impossible
    - payload: /inform
      title: Difficult
    - payload: /inform
      title: Easy
    text: Could you, please, indicate how difficult you perceive picking up something from the floor

forms:
  activlim_form:
    required_slots:
      doorbell:
      - intent: inform
        type: from_text
      heavy_load:
      - intent: inform
        type: from_text
      pick_from_floor:
      - intent: inform
        type: from_text
      user_id:
      - entity: number
        type: from_entity
      walking:
      - intent: inform
        type: from_text

Assuming the above. There is a slot named pick_from_floor which I want to fill when the intent is inform by using buttons. But all buttons assign the value /inform instead of the corresponded title.

A note here is that I have the same code on my previous bot, which a month ago was working fine but now neither does it. Any suggestions?

It works fine if I do this

utter_ask_pick_from_floor:
  - buttons:
    - payload: Impossible
      title: Impossible
    - payload: Difficult
      title: Difficult
    - payload: Easy
      title: Easy
    text: Could you, please, indicate how difficult you perceive picking up something from the floor
2

Hello!

You could send entities with the payload instead of just the intent, then use from_entity mapping:

utter_ask_pick_from_floor:
  - buttons:
    - payload: '/inform{{"difficulty":"impossible"}}'
      title: Impossible
    - payload: '/inform{{"difficulty":"difficult"}}'
      title: Difficult
    - payload: '/inform{{"difficulty":"easy"}}'
      title: Easy
    text: Could you, please, indicate how difficult you perceive picking up something from the floor?

forms:
  activlim_form:
    required_slots:
      doorbell:
      - type: from_entity
        entity: difficulty
      heavy_load:
      - type: from_entity
        entity: difficulty
      pick_from_floor:
      - type: from_entity
        entity: difficulty
      user_id:
      - type: from_entity
      entity: number
      walking:
      - type: from_entity
        entity: difficulty
3

I agree, but why this happens? Everything I have found as a resource regarding Buttons, give this way too. Has something changed regarding buttons?

1 Like
4

I’m not sure to be honest.

I haven’t done it your way in a while, but I remember that when clicking a button, the text used to be the button’s payload and not title. Maybe it changed and then went back to how it was again?

1 Like