Bot won't respond to Twillo

Rasa Open Source
1

Having trouble getting Programmable SMS integrated with my bot.

I have the credentials file filled out, with the appropriate information, and try to run with the command mentioned in the docs;

python -m rasa_core.run -d models/dialogue -u models/nlu/current
    --port 5002 --credentials credentials.yml

How does this command treat previously setup endpoints? I have actions and core endpoints setup in my endpoints.yml. Should “–endpoints endpoints.yml” be included in the run command above if I want to use my custom actions?

Also, should my core endpoint is on 5005, actions on 5055, and twillo 5002, should they all exist at the same time, or am I misunderstanding how connecting the chatbot to another platform’s architecture works?

This is the error I get;

ConnectionError: HTTPConnectionPool(host='localhost', port=5005): Max retries exceeded with url: /webhooks/rest/webhook?stream=true&token= (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x11d751650>: Failed to establish a new connection: [Errno 61] Connection refused',))

Would be grateful for any direction, thanks guys :slight_smile:

2

resolved, was able to port forward with ngrok as explained in the docs

3

Is authenticating with an endpoint enough to start using the chatbot with something like twillo? Does the chatbot automatically process XML/json structured requests, and then send back the correct response from intents/stories/domain training in the appropriate format? Or do you need to manually parse/ translate the response/ request

4

I keep getting this error from Twillo…

[ **12200**  The provided XML does not conform to the Twilio Markup XML schema. Please refer to the specific error and correct the problem.](https://www.twilio.com/docs/errors/12200)
5

Resolved, need to use Twillo callback channel

7

Hi @ahson, do you have any code up on linking Rasa and Twilio? I’m attempting to do this for a project and am running into a mental roadblock as to how to approach it.