Rasa twilio not working

Rasa Open Source
1

Hi

I downloaded rasa restaurant bot example from GitHub and trying to integrate with Twilio. I am following the below steps:

  1. Credentials.yml file twilio: account_sid: “ACbc2dxxxxxxxxxxxx19d54bdcd6e41186” auth_token: “e231c197493a7122d475b4xxxxxxxxxx” twilio_number: “+440123456789”
  2. python -m rasa_core.run -d models/dialogue -u models/nlu/current –port 5002 --credentials credentials.yml

I am using ngrok and gave webhook URL in Twilio. when I run rasa core I am getting credentials are required to create a TwilioClient. is there anything I need to add in the configuration?

2

Hm, this is strange, and doesn’t look like it’s coming from rasa, but likely from the TwilioClient. Can you post the full traceback? Also, which version of Core are you running?

3

Hi @erohmensing, I am also facing similar issue. I just created sample chatbot and configured Twilio keys in credentials.yml file.

Rasa Version: 2.6.2 Python: 3.7.7 OS X: Big Sur 11.4

[2021-06-03 09:08:01 +0800] [37522] [ERROR] Exception occurred while handling uri: 'http://cf1d20d1e876.ngrok.io/webhooks/twilio/webhook'
Traceback (most recent call last):
  File "/Users/chatbot/sample_bot/sample/lib/python3.7/site-packages/sanic/app.py", line 931, in handle_request
    response = await response
  File "/Users/chatbot/sample_bot/sample/lib/python3.7/site-packages/rasa/core/channels/twilio.py", line 132, in message
    out_channel = self.get_output_channel()
  File "/Users/chatbot/sample_bot/sample/lib/python3.7/site-packages/rasa/core/channels/twilio.py", line 162, in get_output_channel
    return TwilioOutput(self.account_sid, self.auth_token, self.twilio_number)
  File "/Users/chatbot/sample_bot/sample/lib/python3.7/site-packages/rasa/core/channels/twilio.py", line 31, in __init__
    super().__init__(account_sid, auth_token)
  File "/Users/chatbot/sample_bot/sample/lib/python3.7/site-packages/twilio/rest/__init__.py", line 54, in __init__
    raise TwilioException("Credentials are required to create a TwilioClient")
twilio.base.exceptions.TwilioException: Credentials are required to create a TwilioClient
4

I resolved this issue by setting environment variables like below.

export TWILIO_ACCOUNT_SID=ACbc2dxxxxxxxxxxxx19d54bdcd6e41186
export TWILIO_AUTH_TOKEN=e231c197493a7122d475b4xxxxxxxxxx

Thank you for your support.

5

i get the same problem haw can i solve this

6

Capture_LI
Capture_LI1284×290 108 KB
haw can i solve this problem