Bot unable to out from the active_loop after responding to the user query

[krkc (Kondru Ravi Kumar)]

Hi @jupyterjazz Thanks for the clarification in detail.

Actually the issue is not due to entities. But it was due to the below other issue.

My Bot response is not as designed

Dear Team, Can someone please help me fixing this. By default, i am giving three choices for the user. Assume, user selected 1st option, and i am asking the user to provide his input. After this i am asking the user again to select the segment. And based on those inputs my python action able to execute and responding with correct answers. And again my bot is asking the user like “Anything Else” with Affirm and Deny. When user hits deny, then i am seeing correct response. when user clicks on …

Best Regards, Ravi