Hello RASA family I need help with my bot it works perfectly fine until it runs forms successfully it doesn’t recognize the “Hi” and gives a fallback utterance but only for once when I say “Hi” again it recognizes
Hi @rishabshalla. Can you please share your domain, NLU training data, and stories?
Are you talking about your Activate Form story which calls the contact_form?
I haven’t tried to fire this up but looking quickly, your story here -
- story: Activate form steps: - intent: contact_us - action: contact_form - active_loop: contact_form
should also have
- active_loop: null at the end
Same for this story
steps: - intent: contact_us - action: contact_form - active_loop: contact_form - intent: stop - action: utter_ask_continue - intent: yes - action: contact_form - active_loop: contact_form
Not sure if that will help, but if you add those lines, at least then the form’s end is getting detected.
- active_loop: null Rasa hasn’t trained on the form ending there. That may cause the scenario you described where the form was done but it wasn’t detecting your hi (/ greet) intent
sorry for the late reply but this created a conflict between rules and stories but resetting the slots worked for me thank you @jonathanpwheat