Bot unable to out from the active_loop after responding to the user query

Dear Team,

Can someone please help me.

My bot was unable to exit from the active_loop. Thanks

Best Regards, Ravi

Forms automatically deactivate themselves after all required slots are filled.

My guess is that your model can’t correctly identify certain entities thus leaving some slots unfilled. I’d suggest checking how entity extraction works with rasa shell nlu. If it doesn’t extract entities correctly, then you might have to add more examples in your NLU file.

If this doesn’t make sense for your case, maybe you could share relevant code (slots/form initialization, an example where it can’t exit the loop, etc.)

Hi @jupyterjazz Thanks for the clarification in detail.

Actually the issue is not due to entities. But it was due to the below other issue.

Best Regards, Ravi