Best way to converse with my bot through Kubernetes Helm installation

I used the Rasa Helm chart to deploy Rasa X on my Kubernetes cluster. I was wondering what is the best way to converse with my chatbot when it is in a production environment.

I have seen some people say that they are using /webhooks/rest/webhook to talk to it on the rasa REST channel (which I have been unssuccessful in getting working). On the other hand the Rasa X docs are able to start and continue conversations.

I want to be able to set parameters/slots at the beginning of each conversation to give it some context.

Can someone advise me on which way to go? Can I use the Rasa X API to set slots at the beginning of conversations (I have been unable to fund anything to do that)?

I am currently hitting the Rasa X HTTP API on the pod pod/rasa-dev-release-rasa-x-669cbc76b9-j4b76 on port 5002. Which pod am I supposed to query /webhooks/rest/webhook on?

This is what my current setup looks like:

Hi @varunc sorry for the late reply, have your questions been answered since then?

I have a similar question. The rasa docs fall short on this area of detail.