An unexpected error occurred during training. Error: Failed to validate '/tmp/tmpz5jmhhr9/data.yml'

here is the payload data i am using to train the rasa model. I got this error while training data ERROR rasa.server - An unexpected error occurred during training. Error: Failed to validate ‘/tmp/tmpz5jmhhr9/data.yml’. Please make sure the file is correct and all mandatory parameters are specified. Here are the errors found during validation: in /tmp/tmpz5jmhhr9/data.yml:1111: Value ‘act’ is not a dict. Value path: ‘/stories/26/steps/1’

pipeline:

  • name: WhitespaceTokenizer
  • name: RegexFeaturizer
  • name: LexicalSyntacticFeaturizer
  • name: CountVectorsFeaturizer OOV_token: oov
  • name: CountVectorsFeaturizer analyzer: char_wb min_ngram: 1 max_ngram: 4
  • name: DIETClassifier epochs: 100 constrain_similarities: True
  • name: EntitySynonymMapper
  • name: ResponseSelector epochs: 100 constrain_similarities: True
  • name: FallbackClassifier threshold: 0.75 ambiguity_threshold: 0.4

policies:

  • name: MemoizationPolicy
  • name: TEDPolicy max_history: 5 epochs: 50 constrain_similarities: True
  • name: RulePolicy core_fallback_threshold: 0.5 core_fallback_action_name: action_cust_act enable_fallback_prediction: True assistant_id: 20230515-181234-simple-spec language: en recipe: default.v1

intents:

  • receive_money_in another_currency
  • update_personal_details
  • account_statement
  • forgotten_mpin_issues
  • Phone_stolen_or_Lost_issues
  • e_kyc
  • personal_data
  • Account_related_queries
  • Deposits_and_Withdrawals
  • Security_issue
  • General_banking
  • Onboarding_Customers
  • Simplified_KYC
  • Products_and_services_offered
  • Navigating_through_the_app
  • on_startup
  • after_greet
  • greeting
  • goodbye
  • goal
  • send_money
  • about_chatbot
  • bot_challenge
  • receive_money
  • charges_for_sending_money
  • user_transfer_OrangeNXT
  • add_money_OrangeNXT
  • about_OrangeNXT
  • first_login
  • balance_inquiry
  • Goal_Based_Deposit
  • qr_payment
  • Fixed_deposit
  • out_of_scope

entities: slots: intent_list: type: list influence_conversation: false mappings: - type: custom

actions:

  • action_cust_act

forms: {}

e2e_actions:

session_config: session_expiration_time: 60 carry_over_slots_to_new_session: True

nlu:

  • intent: receive_money_in another_currency examples: |

    • how can i recieve money in US dollar
    • can I receive money in another currency
    • receive money in another currency
    • another currency
    • currency
    • is another currency is valid
    • can i get money in other currency
    • can i receive foreign money
    • barter
  • intent: update_personal_details examples: |

    • How do I change my name?
    • how do I change my phone number?
    • how Do I update my email address?
    • how do I confirm my email?
    • how do I change my Date of birth?
    • how do I change my country of residence?
    • how do I change my address within the same country?
    • Can i change my account information?
    • how do i change my account information?
    • How can i update my account information?
    • update my profile
    • how to update profile
    • change my personal detail
    • update personal detail
    • ledger
  • intent: account_statement examples: |

    • how do I view or download my statement?
    • can I share my bank statement with my contacts?
    • show me my bank statement
    • bank statement
    • statement
    • view my statement
    • view my bank statement
    • my bank statement history
    • where can i see my statement
    • i want to view the statement
    • ledger
  • intent: forgotten_mpin_issues examples: |

    • i forgot my mpin
    • passcode forgotton
    • Hi, I forgot my mpin
    • Please help, I forgot my mpin
    • How can i reset my password/mpin
    • cant remember mpin
    • way to reset password
    • way to reset mpin
    • help me with resetting my password
    • help me with resetting pin
    • forgot my pin
    • hurdles
  • intent: Phone_stolen_or_Lost_issues examples: |

    • my phone has been stolen
    • my phone number is lost
    • i lost my phone
    • my phone got stolen
    • phone stolen
    • number is lost
    • phone lost
    • lost mobile
    • I lost my mobile phone
    • device stolen
    • device lost
    • I lost my device
    • hurdles
  • intent: e_kyc examples: |

    • what documents shall I possess for kyc?
    • how long will the process of kyc take?
    • what is the kyc process
    • tell me about kyc
    • i want to know more about kyc
    • how does kyc work
    • what are the steps in kyc
    • kyc process
    • kyc
    • put me through vkyc
    • what is kyc for
    • tell me about kyc
    • cicerone
  • intent: personal_data examples: |

    • what personal data should I submit for OrangeNXT
    • how long will OrangeNXT store my personal data?
    • personal data to be submitted
    • personal data requirement
    • what are the required documents
    • documents to be submitted
    • documents needed
    • ledger
  • intent: Account_related_queries examples: |

    • How do I open an account with OrangeNXT?
    • What are the documents needed to open an account?
    • Do I have to visit bank branch to open an account?
    • Can I open an account online?
    • account opening process
    • i want to open account
    • help me opening account
    • process for opening account
    • how to open saving account
    • open saving account
    • ledger
  • intent: Deposits_and_Withdrawals examples: |

    • How do I make a deposit?
    • How do I send money from my account?
    • How long does it take for a deposit to get credited in the beneficiary account?
    • deposit process
    • withdraw process
    • i want to deposit money
    • i want to withdraw money
    • how can i deposit money
    • how can i withdraw money
    • barter
  • intent: Security_issue examples: |

    • Is my personal information safe with your bank?
    • How do you protect my account from fraud?
    • What should I do, if I suspect fraudulent activity on my account?
    • What is multi-factor authentication?
    • How do I protect myself from phishing scams?
    • is it secure
    • how is the security
    • am i protected
    • is my money secured
    • security
    • security issues
    • hurdles
  • intent: General_banking examples: |

    • What are your business hours?
    • How can I contact customer service?
    • customer service
    • bank agent
    • video KYC
    • how is customer service
    • tell me about customer service
    • comprehensive
  • intent: Onboarding_Customers examples: |

    • How do I get started?
    • How do I start customer onboarding?
    • Customer Onboarding
    • How do i use the app?
    • Onboarding
    • Customer self onboarding
    • customer onboarding procedure
    • customer registration
    • how should i start
    • app using process
    • how to join
    • joining process
    • join OrangeNXT
    • cicerone
  • intent: Simplified_KYC examples: |

    • How do I get started with KYC?
    • What is simplified kyc
    • validity of simplified kyc
    • Simplified KYC
    • What does simplified kyc account mean?
    • how can i open simplified kyc account?
    • limit of simplified kyc account?
    • what is the limit of simplified kyc account?
    • cicerone
  • intent: Products_and_services_offered examples: |

    • What are the various products and services offered by OrangeNXT?
    • Products and Services
    • your products and services
    • products
    • what do you offer?
    • what kind of products do you offer?
    • do you offer products and services?
    • what are your products and services?
    • what kind of products and service do you offer?
    • what are the products and services I can avail?
    • Fixed deposit accounts?
    • Savings Account?
    • what saving account do you offer?
    • what are the fixed deposits you offer?
    • Fixed deposits offered.
    • cicerone
  • intent: Navigating_through_the_app examples: |

    • How do I navigate through the app?
    • App navigation
    • Navigate through the app
    • App navigation
    • OrangeNXT Navigation
    • where do i click to avail other features?
    • cicerone
  • intent: on_startup examples: |

    • show initial message
    • send first response
    • startup
    • startup response
  • intent: after_greet examples: |

    • how are you
    • hi how do you do
    • hey how you doing
    • how u doing
    • are you fine
    • hey are you okay
    • good morning are you alright
    • are you ok
    • grrrrrrr
  • intent: greeting examples: |

    • hey
    • hello
    • hi
    • hello there
    • good morning
    • good evening
    • moin
    • hey there
    • let’s go
    • hey dude
    • goodmorningdsdsd
    • goodevening
    • good afternoon
    • greeting
    • greetings
    • warm greetings
  • intent: goodbye examples: |

    • bye
    • goodbye
    • good bye
    • stop
    • end
    • Bye
    • Bye bye
    • Okay, thank you
    • Okay i am done.
    • Thank you
    • Thanks for helping me
    • Stop
    • exit
    • Okay ,thank you
    • okay, thank you
    • Goodbye
    • thanks
    • thank you
    • good bye
    • sayonara
  • intent: goal examples: |

    • what do you do?
    • what is your goal
    • how can you help me?
    • Can you assist me?
  • intent: send_money examples: |

    • how do I send money to a bank
    • how do I send money
    • how can I send money
    • I want to send money
    • Send money
    • what is the process of sending money
    • what are the mediums for sending money
    • barter
  • intent: about_chatbot examples: |

    • what is this system for
    • tell me about you
    • what can you do
    • what is your job
    • why are you made
    • what are you
    • what is this
    • about yourself
    • speak about you
    • who are you
    • tell me about yourself
  • intent: bot_challenge examples: |

    • are you a bot?
    • are you a human?
    • am I talking to a bot?
    • am I talking to a human?
  • intent: receive_money examples: |

    • how long does it take to receive money from another bank to my account
    • what is the process of receiving money
    • i want to receive money
    • how can i receive money
    • receive money
    • method for receiving money
    • what i have to do to receive money
    • process of receiving money
    • how to receive money
    • barter
  • intent: charges_for_sending_money examples: |

    • will I be charged for sending money to a bank or a card
    • is there any charge associated with sending money
    • How much will i be charged for sending money
    • charges
    • fees
    • amount charged for transaction
    • sending money charge
    • barter
  • intent: user_transfer_OrangeNXT examples: |

    • sending money to users using OrangeNXT.
    • I want to transfer money to OrangeNXT user
    • can I only transfer money to OrangeNXT user
    • money transfer to OrangeNXT account holders
    • Is there any way I can transfer money to OrangeNXT users
    • sending money to Orange
    • transfer money to orangenxt user
    • barter
  • intent: add_money_OrangeNXT examples: |

    • How do I add money from another bank account
    • can I use digital wallets to add money to my account
    • can I add money through my ATM card?
    • i want to add money to orange nxt
    • i want to add money to orange next
    • process for adding money to account
    • how to deposit money in my orange next digital account
    • how to deposit money in my orange nxt digital account
    • ways of adding money
    • barter
  • intent: about_OrangeNXT examples: |

    • What is OrangeNXT
    • OrangeNXT
    • OrangeNXT bhaneko k ho?
    • how is OrangeNXT different?
    • what is OrangeNXT
    • how is OrangeNXT different from other banking applications
    • orangenxt
    • orangenext
  • intent: first_login examples: |

    • how do I log in OrangeNXT
    • signup
    • how do I create an account in OrangeNXT?
    • account in OrangeNXT
    • Orangenxt sign up
    • what is orangeNXT and how do I sign up
    • orangeNXT sign up
    • how do i open account on orangenext
    • signup orangenxt
  • intent: balance_inquiry examples: |

    • how do I check my balance in OrangeNXT
    • balance
    • how do I inquire my account in OrangeNXT?
    • account balance
    • balance in my account
    • how much balance do i have in my account
    • how much balance do i have in my orangeNXT account
    • my balance in OrangeNXT
    • orangenxt balance
  • intent: Goal_Based_Deposit examples: |

    • what is Goal Based deposit
    • Goal Based Deposit bhaneko k ho?
    • how do I inquire my goal Based Deposit?
    • goal based balance
    • how do I check my Goal Based deposit
    • how can i check my balance in goal based deposit
    • how much balance do i have in my goal based deposit
    • what is goal based deposit
    • orangenxt goal based deposit
  • intent: qr_payment examples: |

    • QR
    • QR payment?
    • how do I pay through QR?
    • Can i perform QR payment
    • QR payment
    • quick Response Payment
    • payment though QR
  • intent: Fixed_deposit examples: |

    • Fixed deposit
    • FD?
    • how do I open Fixed deposit?
    • Fixed deposit type
    • term deposit
    • fixed deposit product
    • Term deposit type
  • intent: out_of_scope examples: |

    • I am asking you an out of scope question
    • 4 + 2 = ?
    • After registration I see that I have an available balance of 0.00000000. What does this balance represent?
    • Are you ready?
    • But you’re an english site :frowning:
    • Can I ask you questions first?
    • Can I die
    • Can I get a hamburger?
    • Can YouTube talk?
    • Can you call me back ?
    • Can you give me your datacenter’s password
    • Can you give me your datacenter’s password?
    • Can you make sandwiches?
    • Can you please send me an uber
    • Do I have to accept?
    • Do you know Kevin Pelton
    • Find nearest pizzahut
    • Have we met before?
    • HomeBase is advertised as a community. Is there a way to interact with other members of the community?
    • How long does it take to set up a Rasa bot?
    • I already told you! I’m a shitmuncher
    • I am User
    • I am an opioid addic
    • I am an opioid addict
    • I am hungry
    • I am trying to build one, and did some research before, but I have not do hand-on work yet
    • I can barely see this white text on light gray background …
    • I changed my mind
    • I have installed it
    • I ned a GP in 94301
    • I need a GP in 94301
    • I need a girl friend!
    • I need to eat cake
    • I wan to buy a plane
    • I wanna marry you
    • I want a new laptop
    • I want book a hotel
    • I want french cuisine
    • I want pizza
    • I want to die
    • I want to order pizza
    • I want to use pipe
    • I will check
    • I’m a shitmuncher
    • Is Rasa really smart?
    • Is this Goal-Oriented Chatbot?
    • Is today saturday?
    • Mail me the guide
    • Make me a sandwich
    • NLW
    • Nice name
    • Now?
    • Pizza bot
    • Recharge
    • SEL ME SOMETHING
    • The Try it out is not working
    • The weather is good
    • Today
    • Try it out broken
    • What day is it today?
    • What did you eat yesterday?
    • What do you prefer?
    • What is todays date
    • What is your hobbies?
    • What makes you better than a human? ###
    • What’s 1 + 1?
    • What’s do YouTube do
    • What’s your backend system?
    • Where am I right now?
    • Where am I?
    • Who ?
    • Who are your customers
    • Why don’t you answer?
    • Why is my TRUST score set to 50 after I completed the registration process?
    • Won’t you ask me how I am?
    • You’r blue.
    • Kristin, I want to marry you
    • oov ?
    • a tamed mouse will arrive at your doorstep in the next couple of days
    • aRE YOU SINGLE
    • again?
    • alexa, order 5 tons of natrium chloride
    • and make chicken noises into the phone
    • are the newsletter worth the subscription?
    • are u oov
    • are u, facebook?
    • are you single?
    • are you dev?
    • are you russian?
    • are you sick
    • are you vegan
    • better than you
    • book a ticket
    • but I just told you that :frowning:
    • but if rasa is open source why do you have a sales team
    • buy one please
    • buy oov
    • call me father
    • can we keep chatting?
    • can you book dinner
    • can you cheer me up
    • can you cook dinner
    • can you give me oov
    • can you help me with the docs?
    • can you help me with oov
    • can you learn from our conversation?
    • can you speak about politic ?
    • can you understand ?
    • cannot see
    • chgfhgh
    • chinese ok?
    • colder
    • common, just try
    • connect to alexa
    • cr
    • custom service
    • did i break you
    • dinner
    • do you believe in god?
    • do you have a phone number?
    • do you have your photo?
    • do you know me
    • do you know ras
    • do you liek cheese?
    • do you like football
    • do you like movies
    • do you sell vacuum robots?
    • do you want to marry me?
    • docs
    • doctor
    • everything
    • example of a chatbot
    • genocide
    • get me a club mate
    • give me a girl friend
    • give me food
    • go back
    • google?
    • great, I’d like to buy a house
    • hang on let me find it
    • have you ever seen Keith Reilly?
    • help with Alma Abrams
    • help with my life
    • hey little mama let em whisper in your ear
    • hey, I contacted you a couple of days ago but didn’t get any response, any news?
    • how
    • how about NYC
    • how are Alicia Jackson’s cats doing?
    • how are the kids
    • how can i get them?
    • how can i test this
    • how come you say ok ?
    • how do you learn
    • how good is Rasa
    • how it compares to alexa
    • how long have you been online?
    • how long will the next version will launch?
    • how many lines of codes
    • how much is 10 + 89 ?
    • how much is 10 + 89
    • how to get rasa studio
    • how to go to newyork ?
    • i am hungry
    • i am hungry, what should i do?
    • i am not a developer but need this for business
    • i am qq
    • i can’t deal with your request
    • i do not care
    • i hope you will be better
    • i immediately need help with implementing the coolest bot you can imagine
    • i m looking for job
    • i told you already
    • i wanna party
    • i want a non dripping ice cream
    • i want caffe
    • i want oov
    • i want good flycam
    • i want more of you in my life!
    • i want pizza
    • i want pizza!!
    • i want to book a hotel
    • i want to buy a roomba for my grandson
    • i want to eat
    • i want to find new friends
    • i want to find out what you can build with rasa
    • i want to fly
    • i want to grab lunch
    • i want to know current situtation in pakistan
    • i want to order a pizza
    • i want to see your happy customers
    • i will tame a mouse for you
    • is John Lewis still married to you
    • is it a wasteland full of broken robot parts?
    • is it allow to
    • is rasa a studio?
    • is rasa any good
    • is that any of your business
    • isn’t the newsletter just spam?
    • it’s a pity
    • i´m hungry
    • license
    • ljljl
    • lunch
    • lunch??
    • machine learning
    • mail me the steps
    • mascot means?
    • more
    • mountain
    • my name k
    • no wait go back i want a dripping ice cream but a cone that catches it so you can drink the ice cream later
    • offer me lunch
    • oh my god, not again!
    • oh wait i gave you my work email address can i change it?
    • ok one then
    • on wiche nlp based system are you build?
    • only that?
    • order good
    • order pizza
    • personal or work?
    • pizza
    • please help with my ice cream it’s dripping
    • please hjave lunchj
    • please hurry, i have deadline in two weeks to deliver the bot it is for very big company
    • please play music
    • rasa topics
    • really? you’re so touchy?
    • refresh
    • region with no. of records
    • remember my name
    • search wikipedia
    • shitmuncher
    • show me a picture of a chicken
    • silly bot
    • sing me a song
    • so, I’m helping right now to training you?
    • some thing else
    • someone call the police i think the bot died
    • sorry, i cannot rephrase
    • sudo make me a sandwich
    • tell me about yourself
    • tell me more about next best action
    • that doesn’t sound like a joke
    • that link doesn’t work!
    • the one that is better than you
    • tricked ya
    • turn off my stove
    • umm
    • wait a bit i am still reading
    • what about wheather
    • what are contextual AI assistants and how different are they from chatbots?
    • what are you doing now?
    • what are your uses for universities
    • what did you eat for lunch?
    • what do oyu think about siri?
    • what do you think abou siri?
    • what do you think about Stanley Ramirez?
    • what do you think of alexa
    • what does your soul feel my friend
    • what doing
    • what else?
    • what films do you like
    • what i do after cd starter-pack-rasa-stack?
    • what is a discourse?
    • what is a mascot
    • what is adlingo
    • what is differance between bot and mascot?
    • what is evolution ?
    • what is google rcs
    • what is machine learning
    • what is nice?
    • what is the capital of delhi
    • what is the capital of india
    • what is the current petrol price
    • what is the day ?
    • what is the real use case where we can use this one
    • what is your address?
    • what is your purpose
    • what lnu mean?
    • what the latest news ?
    • what you ate today?
    • what’s 5 + 5
    • what’s a newsletter?
    • what’s gingerale
    • what’s your wife doing this weekend
    • what?
    • whats oov
    • whats the sign
    • when is the next train is coming?
    • where do i get install files for mac?
    • where is Oslo?
    • where is mexico?
    • wheres the party?
    • which city are you talking about?
    • which email
    • which email should i send to ?
    • which file is created first while developing chat bot
    • which is the LNU asynchronism ?
    • which kind
    • who are the engineers at rasa?
    • who are they?
    • who is Sharon Zeches
    • who is the MD of samsung bangalore ?
    • who is the president of india ?
    • who is your favourite robot?
    • who let the dog out
    • who was hitler
    • who will anser my email?
    • who’s Bill Gates?
    • whta you think about gdpr?
    • why do you need that?
    • why its called rasa ?
    • will u kill me
    • will u kill me?
    • winter is already leaving
    • with you recommend me?
    • would you like some water
    • yeah, my dog was drinking a couple of litres of water per day and tried drinking the swimming pool
    • you already have that
    • you can learn how to make a coffe
    • you have children?
    • you have job opening
    • you lock sweety
    • you should learn to count
    • you will know it from the single red rose it carries between its teeth
    • you’re a woman
    • ı am learning python
    • CALL THE POLICE
    • tertyryutyi
    • wsdrcftvgybhnj
    • why sky is blue?
    • what kind of bird are you?
    • contextua
    • contextual
    • talk to me about voulette
    • voulette voulette
    • Do you have a demo?
    • Cars
    • please voulette
    • Out of scope question.
    • i need money
    • no, i need cash, money! Do you have it ?
    • the beatles
    • Hi i want to go palghar
    • I want to go palghar
    • your contry name
    • you girl
    • gsaf
    • expert of rasa
    • i want play ball
    • flight catch up
    • how do you like your coffee
    • Can you get analytics on who I’m chatting with when I use Rasa
    • coronavirus
    • have you heard of corona?
    • where do i type in commandy
    • where to type in commands
    • kiss me
    • you have to
    • what type of bot?
    • sfasd
    • asdkjasdhjkasd
    • j bhbhj
    • eshdtjfjfyk
    • drhdtjfjfyj
    • sudo reboot
    • asdfgasd
    • asdfgasdas
    • Wie fange ich mit Rasa an?
    • hilf mir beim start
    • tschüssikowski
    • ¿Qué pasa?
    • ça va ?
    • como te llamas
    • wer bist Du?
    • como inicio en rasa
    • come stai?
    • como estas
    • de donde eres
    • de que lugar eres?
    • epdi iruka
    • eres humana
    • kalhmera sara ti kaneis
    • kannst du auch deutsch?
    • kannst du dies auch auf deutsch?
    • oui je besoine de l’aide
    • que puedes hacer?
    • tu parles francais?
    • tudo bom
    • tu pagal
    • kannst du mir helfen
    • tu kaisi he
    • こにちは
    • 日本語分かる?
    • chào
    • 你好
    • I’m speaking a non-english language.
    • 呵呵
    • 我该如何使用
    • 你懂中文吗?
    • 您好
    • 你叫什么名字
    • 你是谁
    • 中文
    • kya hindi me bat kar sakate ho
    • Dumme sara
    • αστεία λές
    • rasa codigo abierto
    • 卧槽
    • I can’t get enough information.
    • This bot did not help me
    • This bot is useless
    • Not good
    • You are useless
    • This does not work
    • Is Rasa bot really smart?
    • bots are bad
    • I dont like bots
    • Is Rasa bot smart?
    • I can’t follow this chatbot
    • what the fuck is going on?
    • What is wrong with this universe?
    • capital city of nepal
    • What is wrong these days?
    • I am so tired
    • I don’t want to chat in this bot.
    • This chatbot is not good.
    • Why so high interest rate?
    • This company is fraud.
    • play game
    • how you doing
    • fuck you
    • asshole
    • you bitch
    • bitch
    • fucking shit
    • you piece of shit
    • is this bank
    • haahah hahaha
    • what is the power of earth
    • what is the size of moon
    • tell me a joke
    • sing me a song
    • i want to hear a story
    • what is your salary
    • show me the map of Nepal
    • show me the places to visit
    • tell me about bank
    • tell me a story
    • what is oov
    • can you tell me about oov
    • are you sick
    • oov
    • oov oov
    • oov oov oov
    • हरेक वर्ष बजेट भाषणपछि धेरै सम्भावना देखिने गर्छन्
    • नेपालमा पहिले नसुनिएको तीन–जोड–एक (थ्री–प्लस–वान) कमान्ड अवधारणा महारथी पूर्णचन्द्र थापा प्रधानसेनापति
    • प्रधानमन्त्री केपी शर्मा ओली संसद्‌मा विश्वासको मत जोगाउन पनि विफल भएको छ ।
    • कोरोना भाइरसको संक्रमणका कारण नेपाल यतिबेला अभूतपूर्व संकटमा छ ।
    • देउवालाई बहुमत जुटाउनै सकस
    • म भात खानछु
    • यता आउ त साथी
    • oov oov oov oov

rules:

  • rule: when out of scope steps:
    • intent: out_of_scope
    • action: action_cust_act

stories:

  • story: Greet Story steps:
    • intent: greeting
    • action: action_cust_act
  • story: Goodbye Story steps:
    • intent: goodbye
    • action: action_cust_act
  • story: story2 steps:
    • intent: out_of_scope
    • action: action_cust_act
  • story: startup_story steps:
    • intent: on_startup
    • action: action_cust_act
  • story: interactive_story_1 steps:
    • intent: after_greet
    • action: action_cust_act
  • story: interactive_story_2 steps:
    • intent: about_chatbot
    • action: action_cust_act
  • story: interactive_story_3 steps:
    • intent: bot_challenge
    • action: action_cust_act
  • story: interactive_story_4 steps:
    • intent: goal
    • action: action_cust_act
  • story: interactive_story_6 steps:
    • intent: send_money
    • action: action_cust_act
  • story: interactive_story_7 steps:
    • intent: receive_money
    • action: action_cust_act
  • story: interactive_story_8 steps:
    • intent: charges_for_sending_money
    • action: action_cust_act
  • story: interactive_story_12 steps:
    • intent: user_transfer_OrangeNXT
    • action: action_cust_act
  • story: interactive_story_14 steps:
    • intent: update_personal_details
    • action: action_cust_act
  • story: interactive_story_20 steps:
    • intent: e_kyc
    • action: action_cust_act
  • story: interactive_story_21 steps:
    • intent: personal_data
    • action: action_cust_act
  • story: interactive_story_23 steps:
    • intent: account_statement
    • action: action_cust_act
  • story: interactive_story_24 steps:
    • intent: forgotten_mpin_issues
    • action: action_cust_act
  • story: interactive_story_25 steps:
    • intent: Phone_stolen_or_Lost_issues
    • action: action_cust_act
  • story: interactive_story_26 steps:
    • intent: Account_related_queries
    • action: action_cust_act
  • story: interactive_story_27 steps:
    • intent: Deposits_and_Withdrawals
    • action: action_cust_act
  • story: interactive_story_28 steps:
    • intent: Security_issue
    • action: action_cust_act
  • story: interactive_story_29 steps:
    • intent: General_banking
    • action: action_cust_act
  • story: interactive_story_30 steps:
    • intent: receive_money_in another_currency
    • action: action_cust_act
  • story: interactive_story_31 steps:
    • intent: Onboarding_Customers
    • action: action_cust_act
  • story: interactive_story_32 steps:
    • intent: Simplified_KYC
    • action: action_cust_act
  • story: interactive_story_33 steps:
    • intent: Products_and_services_offered
    • action: action_cust_act
  • story: interactive_story_34 steps:
    • intent: Navigating_through_the_app
    • action: action_cust_act
  • story: interactive_story_38 steps:
    • intent: add_money_OrangeNXT
    • action: action_cust_act
  • story: interactive_story_39 steps:
    • intent: about_OrangeNXT
    • action: action_cust_act
  • story: interactive_story_40 steps:
    • intent: first_login
    • action: action_cust_act
  • story: interactive_story_41 steps:
    • intent: balance_inquiry
    • action: action_cust_act
  • story: interactive_story_42 steps:
    • intent: Goal_Based_Deposit
    • action: action_cust_act
  • story: interactive_story_43 steps:
    • intent: qr_payment
    • action: action_cust_act
  • story: interactive_story_44 steps:
    • intent: Fixed_deposit
    • action: action_cust_act