Adding the entities to the domain file stop the responses working

Hi

I am developing a chatbot I have created the config file, nlu file with the (intents, entities, and lookup data):

version: "2.0"

nlu:

#A)Here the list of intents that would be used for Greetings function:

  #1) Welcoming without time:
- intent: greet
  examples: |
    - hey
    - hello
    - hi
    - hello there
    - hey there
    - let's go
    - just going to say hi
    - heya
    - hello hi
    - howdy
    - greetings
    - hi there
    - long time no see
    - I greet you
    - hello again
    - good day


#2) welcoming in the morning
- intent: morning
  examples: |
    - good morning
    - moin
    - morning
    - GM
    - gm
    - goodmorning
    - monin;
    - have a good morning
    - Have a great morning
    - Have an awesome morning
    - Wishing you a good morning
    - Wishing you a grat morning
    - good morning
    - good morning to you
    - hello good morning
    - have a nice morning
    - have a great morning
    - morning
    - good morning there
    - top of the morning to you
    - a good morning
    - good morning to you
    - hi good morning
    - and a good morning to you
    - good morning too

#3) welcoming in the afternoon
- intent: evening
  examples: |
    - good evening
    - goodevening
    - have a good evening
    - Have a great evening
    - Have an awesome evening
    - Wishing you a good evening
    - Wishing you a grat evening
    - GE
    - ge
    - evening

#4) welcoming in the afternoon
- intent: afternoon
  examples: |
    - good afternoon
    - goodafternoon
    - good after-noon
    - good after noon
    - have a good afternoon
    - Have a great afternoon
    - Have an awesome afternoon
    - Wishing you a splendid afternoon
    - Wishing you a good afternoon
    - gan
    - gafn
    - GAN
    - GAFN

#5) Goodbye:
- intent: goodbye
  examples: |
    - okay see you later
    - hope to see you later
    - bye for now
    - till next time
    - I must go
    - bye
    - goodbye
    - see you
    - see you soon
    - bye-bye
    - bye bye good night
    - good bye
    - bye bye see you
    - bye bye see you soon
    - bye bye take care
    - I said bye
    - never mind bye
    - now bye
    - that's all goodbye
    - that's it goodbye
    - leave me alone
    - go to bed
    - goodbye for now
    - talk to you later
    - you can go now
    - get lost
    - goodbye see you later
    - alright bye
    - see ya
    - thanks bye bye
    - okay bye
    - okay thank you bye
    - see you tomorrow
    - ok bye

#6) goodnight:
- intent: goodnight
  examples: |
    - sweet dreams
    - good night
    - have a good night
    - good night to you
    - thank you good night
    -  bye good night
    - good night bye
    - bye good night
    - good good night
    - good night for now
    - goodnight
    - night
    - thanks goodnight
    - good night see you tomorrow
    - alright goodnight
    - good tonight
    - okay have a good night
    - night
    - have a good night
    - gn
    - GN
    - nighty



#7) nice to meet you:
- intent: nice_to_meet
  examples: |
    - nice to meet you
    - it was nice meeting you
    - it was very nice to meet you
    - good to know each other
    - glad to meet you
    - nice meeting you
    - nice to meet you too
    - pleased to meet you
    - pleasure to meet you
    - pleasure to meet you too
    - good to see you

#8) nice to meet you:
- intent: nice_to_talk
  examples: |
    - it's been so nice to talk to you
    - it's been a pleasure talking to you
    - nice to talk to you
    - it's nice to talk to you
    - nice talking to you
    - it is nice talking to you
    - how nice it is to talk to you

#9) see you again:
- intent: see_again
  examples: |
    - I'd like to see you again
    - I hope to see you again
    - would be nice to see you again
    - that'd be great to see you again
    - I'd be happy to see you again
    - I'll miss you
    - can I see you again
    - c you again
    - c ya again
    - c u again
    - cu again
    - cya again



#10) thanks:
- intent: thanking
  examples: |
    - you helped a lot thank you
    - appreciate your help
    - cheers
    - thank you
    - thanks
    - thanks a lot
    - terrific thank you
    - great thank you
    - thanks so much
    - thank you so much
    - thanks for your help
    - thank you for your help
    - nice thank you
    - I appreciate it
    - I thank you
    - thank you that will be all
    - thanks buddy
    - thanks love
    - thank you my friend
    - well thanks
    - very good thank you
    - good thanks
    - thanks again
    - thank you again
    - all thank you
    - alright thank you
    - alright thanks
    - no thank you that's all
    - perfect thank you
    - so nice of you
    - well thank you
    - well thanks
    - thnx
    - thank you
    - thanx

#11) welcoming_thanks
- intent: welcome_thanks
  examples: |
    - that's my pleasure
    - my pleasure
    - anytime
    - welcome
    - you're welcome
    - sure welcome
    - welcome here
    - you're so welcome
    - anything you want
    - welcome



#12) well_done:
- intent: well_done
  examples: |
    - good job
    - great job
    - way to go
    - well done
    - nice work
    - great work
    - amazing work
    - bravo
    - good work





#here the list of intents that could be used with AnwerQuestion:

#1) Asking About Doing with dpecifying the user name:
- intent: askingAboutDoingWithName
  examples: |
    - I am [Ahmad](name), how are you?
    - I am [Sara](name), how are you doing?
    - I am [Maryam](name), how are you fegiteling?
    - I'm [Abdullah](name), how's everything?
    - I'm [Sultan](name), how have you been?
    - I'm [Bushra](name), how is your morning so far?
    - I'm [Marwah](name), how are you getting on?
    - I'm [Mohammed](name), how's your day going?
    - I'm [John](name), how are you?
    - I'm [Sema](name), is everything all right?
    - I'm [Rayan](name), how are you doing?
    - I'm [Manar](name), how are the things going?
    - I'm [Maher](name), are you alright?
    - I'm [Eman](name), are you okay?
    - I'm [Ehsan](name), how are you feeling?
    - I'm [Sema](name), how are you going?
    - I'm [Khalid](name), is everything okay?
    - I'm [Ahmed](name), how are you today?
    - I'm [Norah](name), how do you do?
    - I'm [Mona](name), how do you feel?
    - I'm [Hoda](name), how have you been?
    - I'm [Huda](name), how is it?
    - I'm [Ali](name), how is it going?
    - I'm [Adam](name), how is your day?
    - I'm [Nida](name), how is your day going?
    - I'm [Nesreen](name), how is your evening?
    - I'm [Mustafa](name), how was your day?
    - I'm [Jamal](name), are you having a good day?
    - I'm [Asia](name), hope your day is going well?
    - I'm [Talal](name), hope you re having a pleasant evening?
    - I'm [Entisar](name), how's life?
    - I'm [Ameen](name), I'm fine and you?
    - I'm [Zainab](name), how is your life?
    - I'm [Marwah](name), how has your day been?
    - I'm [Wejdan](name), how is your morning going?
    - I'm [Amjad](name), how has your day been going?
    - I'm [Nooran](name), how about you?
    - I'm [Joud](name), how is your day being?
    - I'm [Ahd](name), how is your day going on?
    - I'm [Hassan](name), how your day is going?
    - I'm [Hussain](name), what was your day like?
    - I'm [Naief](name), what about your day?
    - I'm [Nawaf](name), how's your day?
    - I'm [Daniah](name), how are you doing this morning?
    - I'm [Alhanoof](name), how is your day going?

#2) Asking About Doing with specifying the user name:
- intent: askingAboutDoingWithOutName
  examples: |
    - how are you?
    - how are you doing?
    - how are you feeling?
    - how's everything?
    - how have you been?
    - how is your morning so far
    - how are you getting on
    - how's your day going
    - is everything all right
    - how are you doing
    - how are the things going
    - are you alright
    - are you okay
    - how are you feeling
    - how are you going
    - is everything okay
    - how are you today
    - how do you do
    - how do you feel
    - how have you been
    - how is it
    - how is it going
    - how is your day
    - how is your day going
    - how is your evening
    - how was your day
    - are you having a good day
    - hope your day is going well
    - hope you re having a pleasant evening
    - how's life
    - I'm fine and you
    - how is your life
    - how has your day been
    - how is your morning going
    - how has your day been going
    - how about you
    - how is your day being
    - how is your day going on
    - how your day is going
    - what was your day like
    - what about your day
    - how's your day
    - how are you doing this morning
    - how is your day going

#3) waiting
- intent: waiting
  examples: |
    - wait a second
    - could you wait
    - wait please
    - hold on
    - wait
    - oh wait
    - wait hold on
    - don't rush
    - just a second
    - just a minute
    - wait for a moment please


#4) sorry:
- intent: sorry
  examples: |
    - excuse me
    - apologise
    - I apologize
    - sorry
    - I'm sorry
    - I am so sorry
    - my apologies
    - apologies
    - apologies to me
    - apology
    - excuse
    - I beg your pardon
    - pardon
    - I said sorry
    - I am really sorry
    - forgive me
    - sorry about that
    - sorry about this
    - really sorry
    - very sorry
    - ok sorry
    - I want to say sorry
    - alright I'm sorry
    - okay I'm sorry


#6) dont care:
#- intent: dont_care
 # examples: |
  #  - I don't care
   # - I shouldn't care about this
    #- whatever
    #- I do not care
    #- I don't care at all
    #- not caring
    #- not care at all
    #- don't care at all
    #- not caring at all

#7) user waiting:
- intent: user_waiting
  examples: |
    - I'm waiting
    - still waiting
    - I'll wait
    - I can't wait anymore
    - how long do I have to wait



#here the list of intents that could be used with Flight Search:

# 1) a general intent for search flight:
- intent: flight_search_intent
  examples: |
    - I want to [travel](Search_flight)
    - I want a travel [ticket](Search_flight)
    - I want a [flight](Search_flight) ticket
    - find a [flight](Search_flight) for me please
    - find a [flight](Search_flight) for me, please
    - Can you please find a [flight](Search_flight) ticket for me?
    - I want to book a [flight](Search_flight) ticket
    - I want to book a [ticket](Search_flight)
    - Can you please find a [flight](Search_flight) for me?
    - I want to book a [flight](Search_flight) asap
    - I want to book a [flight](Search_flight)
    - I am looking for a [flight](Search_flight)
    - find a [flight](Search_flight) for me
    - I wanna to [travel](Search_flight)
    - I need a [trip](Search_flight)

# 2) flight_search_intent_with_daeparture_and_destenation_cities_and_departure_date:
- intent: flight_search_intent_with_daeparture_and_destenation_cities_and_departure_date
  examples: |
    - I am looking for a [flight](Search_flight) from [Arrabury]{"entity": "city", "role": "departure"} to [Annaba]{"entity": "city", "role": "destination"} [Tomorrow](departure_date).
    - I want to book a [flight](Search_flight) from [Dammam]{"entity": "city", "role": "departure"} to [Jeddah]{"entity": "city", "role": "destination"} on [14/05/2022](departure_date).
    - I want to book a [flight](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"} on [30/1/2021](departure_date).
    - Can you please find a [flight](Search_flight) for me from [Al Madinah]{"entity": "city", "role": "departure"} to [Abha]{"entity": "city", "role": "destination"} on [3-4-2020](departure_date).
    - Book a [flight](Search_flight) from [Al Kharj]{"entity": "city", "role": "departure"} to [Bonthe]{"entity": "city", "role": "destination"} [Today](departure_date).
    - Book a [flight](Search_flight) from [Colombo]{"entity": "city", "role": "departure"} to [Paris]{"entity": "city", "role": "destination"} on [January,21st,2020](departure_date).
    - find a [flight](Search_flight) for me from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"} on [January,21st,2020](departure_date).
    - I want to [fly](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"} on [17th January 2021](departure_date).
    - I wanna [trp](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"} on [17th January 2021](departure_date).
    - I need a [flight](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"} [Tomorrow](departure_date).

# 3) flight_search_intent_with_daeparture_and_destenation_cities_only
- intent: flight_search_intent_with_daeparture_and_destenation_cities_only
  examples: |
    - I am looking for a [flight](Search_flight) from [Arrabury]{"entity": "city", "role": "departure"} to [Annaba]{"entity": "city", "role": "destination"}.
    - I want to book a [flight](Search_flight) from [Dammam]{"entity": "city", "role": "departure"} to [Jeddah]{"entity": "city", "role": "destination"}.
    - I want to book a [flight](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"}.
    - Can you please find a [flight](Search_flight) for me from [Al Madinah]{"entity": "city", "role": "departure"} to [Abha]{"entity": "city", "role": "destination"}.
    - Book a [flight](Search_flight) from [Al Kharj]{"entity": "city", "role": "departure"} to [Bonthe]{"entity": "city", "role": "destination"}.
    - Book a [flight](Search_flight) from [Colombo]{"entity": "city", "role": "departure"} to [Paris]{"entity": "city", "role": "destination"}.
    - find a [flight](Search_flight) for me from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"}.
    - I want to [fly](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"}.
    - I wanna to [fly](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"}.
    - I need a [trip](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"}.

# 4) flight_search_with_destenation_only:
- intent: flight_search_with_destenation_only
  examples: |
    - I want to book a [flight](Search_flight) ticket to [Paris]{"entity": "city", "role": "destination"}.
    - Can you please find a [flight](Search_flight) ticket for me to [Clearwater]{"entity": "city", "role": "destination"}?.
    - find a [flight](Search_flight) for me to [Palmer]{"entity": "city", "role": "destination"}, please.
    - find a [flight](Search_flight) for me to [Chicago]{"entity": "city", "role": "destination"} please.
    - would you please help me to find a flight to [Anniston]{"entity": "city", "role": "destination"}?.
    - I want a [flight](Search_flight) to [New York]{"entity": "city", "role": "destination"}.
    - I want a [ticket](Search_flight) to [Rochester]{"entity": "city", "role": "destination"}.
    - I want to [travel](Search_flight) to [Vienna]{"entity": "city", "role": "destination"}.
    - I want a [flight ticket](Search_flight) for [London]{"entity": "city", "role": "destination"}.
    - I want a [travel ticket](Search_flight) for [Houston]{"entity": "city", "role": "destination"}.
    - I am looking for a [flight](Search_flight) to [Fiumicino]{"entity": "city", "role": "destination"}.
    - I want to book a [flight](Search_flight) for [St Paul]{"entity": "city", "role": "destination"}.
    - I want to book a [flight](Search_flight) to [El Catey]{"entity": "city", "role": "destination"} asap.
    - Can you please find a [flight](Search_flight) for me to [Karup]{"entity": "city", "role": "destination"}.
    - I want to book a [ticket](Search_flight) to [La Romana]{"entity": "city", "role": "destination"}.
    - Book a [flight](Search_flight) for [Musha]{"entity": "city", "role": "destination"}.
    - find a [flight](Search_flight) for [Berlin]{"entity": "city", "role": "destination"}.
    - I wanna book a [flight](Search_flight) ticket to [San Francisco]{"entity": "city", "role": "destination"}.
    - I need a [trip](Search_flight) ticket to [San Francisco]{"entity": "city", "role": "destination"}.
    - find a [flight](Search_flight) for [San Francisco]{"entity": "city", "role": "destination"}.
    - find a [flight](Search_flight) to [San Francisco]{"entity": "city", "role": "destination"}.
    - find me a [flight](Search_flight) to [San Francisco]{"entity": "city", "role": "destination"}.
    - book a [flight](Search_flight) for [San Francisco]{"entity": "city", "role": "destination"}.


# 5) flight_search_with_departure_only:
- intent: flight_search_with_departure_only
  examples: |
    - I want to book a [flight](Search_flight) ticket from [Paris]{"entity": "city", "role": "departure"}.
    - Can you please find a [flight](Search_flight) ticket for me from [Clearwater]{"entity": "city", "role": "departure"}?.
    - find a [flight](Search_flight) for me from [Palmer]{"entity": "city", "role": "departure"}, please.
    - find a [flight](Search_flight) for me from [Chicago]{"entity": "city", "role": "departure"} please.
    - would you please help me to find a flight from [Anniston]{"entity": "city", "role": "departure"}?.
    - I want a [flight](Search_flight) from [New York]{"entity": "city", "role": "departure"}.
    - I want a [ticket](Search_flight) from [Rochester]{"entity": "city", "role": "departure"}.
    - I want to [travel](Search_flight) from [Vienna]{"entity": "city", "role": "departure"}.
    - I want a [flight ticket](Search_flight) from [London]{"entity": "city", "role": "departure"}.
    - I want a [travel ticket](Search_flight) from [Houston]{"entity": "city", "role": "departure"}.
    - I am looking for a [flight](Search_flight) from [Fiumicino]{"entity": "city", "role": "departure"}.
    - I want to book a [flight](Search_flight) from [St Paul]{"entity": "city", "role": "departure"}.
    - I want to book a [flight](Search_flight) from [El Catey]{"entity": "city", "role": "departure"} asap.
    - Can you please find a [flight](Search_flight) for me to [Karup]{"entity": "city", "role": "departure"}.
    - I want to book a [ticket](Search_flight) from [La Romana]{"entity": "city", "role": "departure"}.
    - Book a [flight](Search_flight) from [Musha]{"entity": "city", "role": "departure"}.
    - find a [flight](Search_flight) for me from [Berlin]{"entity": "city", "role": "departure"}.



# 6) provide_departure_city: فيها مشاكل ما يتعرف ع الانتنت هذي غالباً
- intent: provide_departure_city
  examples: |
    - [Berlin]{"entity": "city", "role": "departure"}.
    - I am in [Musha]{"entity": "city", "role": "departure"}.
    - from [Dammam]{"entity": "city", "role": "departure"}.
    - I want to travel from [Makkah]{"entity": "city", "role": "departure"}.
    - it is [Medina]{"entity": "city", "role": "departure"}.
    - in [Paris]{"entity": "city", "role": "departure"}.


# 7) provide_destination_city: فيها مشاكل ما يتعرف ع الانتنت هذي غالبا
- intent: provide_destination_city
  examples: |
    - [Dubai]{"entity": "city", "role": "destination"}.
    - to [Houston]{"entity": "city", "role": "destination"}.
    - I will go to [Newport]{"entity": "city", "role": "destination"}.
    - I want to travel to [San Francisco]{"entity": "city", "role": "destination"}.
    - it is [Riyadh]{"entity": "city", "role": "destination"}.

# 8) provide_departure_date
- intent: provide_departure_date
  examples: |
    - [20/5/2021](departure_date)
    - on [20/1/2020](departure_date)
    - I will travel on [December,2,2020](departure_date)
    - on [20th January 2020](departure_date)
    - [June,3rd,2020](departure_date)
    - [December,2,2020](departure_date)
    - [2/10/2020](departure_date)
    - [December,2,2020](departure_date)
    - [20th,January,2020](departure_date)
    - [17th January 2021](departure_date)

# 9) provide_return_date
- intent: provide_return_date
  examples: |
    - [20/5/2021](return_date)
    - on [20/1/2020](return_date)
    - I will [return](return_decision) on [December,2,2020](return_date)
    - on [20th,January,2020](return_date)
    - [June,3rd,2020](return_date)
    - [December,2,2020](return_date)
    - [2/10/2020](return_date)
    - [December,2,2020](return_date)
    - [20th,January,2020](return_date)
    - I will [comeback](return_decision) on [December,2,2020](return_date)
    - I would [getback](return_decision) on [20th,January,2020](return_date)
    - I will [get back](return_decision) on [December,2,2020](return_date)
    - on [17th January 2021](return_date)

# 10) provide_one_way_trip
- intent: provide_one_way_trip
  examples: |
    - I want a [one-way](one_way_flight) flight
    - I want it as [one way](one_way_flight) trip please
    - [one way](one_way_flight) plz
    - [one way](one_way_flight), please
    - [one-way](one_way_flight) please
    - [one-way](one_way_flight)
    - [one way](one_way_flight) trip please
    - [one-way](one_way_flight) trip please

# 11) provide_round_trip
- intent: provide_round_trip
  examples: |
    - I want a [round trip](round_flight) flight
    - I want it as [round trip](round_flight) trip please
    - [round trip](round_flight) plz
    - [round trip](round_flight), please
    - [round-trip](round_flight) please
    - [round-trip](round_flight)
    - [round trip](round_flight) trip please
    - [round-trip](round_flight) please
    - a [round-trip](round_flight) please
    - I [want a round](round_flight) trip
    - [round trip](round_flight)
    - [round-trip](round_flight)

#here the list of intents that could be used with Connect to An Agent function:
#1) Conntect to an agent:
- intent: Connect_agent
  examples: |
    - I have an [issue](report_issue) need to be reported
    - I have an [issue](report_issue)
    - I want to report a [problem](report_issue)
    - I want to [connect an agent](report_issue)

#2) Conntect to an agent:
- intent: provide_name
  examples: |
    - [my name is] (provide_name) [Zahra] (name)
    - ok, [my name](provide_name) is [Reem](name)
    - [I am] (provide_name) (Fatimah Almomen)[name]
    - [My name](provide_name) is [Zahra Alnamer](name)
    - [Zahra Alnamer](name)

#3) Conntect to an agent:
- intent: provide_phone_number
  examples: |
    - it is [0507753459](phone)
    - [0507753459](phone)
    - [+966507753459](phone)
    - My phone number is [+966507753459](phone)

#4) provide_email:
- intent: provide_email
  examples: |
    - Ofcourse, it is [2160001732@iau.edu.sa](email)
    - [zmaher1996@gmail.com](email)
    - sure, my email is [zahraa.maher@windwoslive.com](email)
    - my eamil is [fA@outlook.com](email)
    - it is [zmaher1996@gmail.com](email)

#5) provide_issue_details: فيها مشاكل غالباً ما يتعرف عليها
- intent: provide_issue_deatils
  examples: |
    - I [have a problem with](get_issue_details)
    - The [issue is](get_issue_details)
    - The [problem is](get_issue_details)
    - [My problem is](get_issue_details)
    - [My issue is](get_issue_details)

#here the list of intents that could be used with suggest a place to visit function:
#1) get hobbies:
- intent: get_Hoppies
  examples: |
    - I like [art](hobby)
    - I like [climbing] (hobby)
    - I am enjoy the [Snorkiling](hobby)
    - I am enjoying the [Snorkiling](hobby)
    - I am interested in [swimming](hobby)
    - I love the [shopping](hobby)
    - [shopping](hobby)

#2) get hobbies:
- intent: get_Kind_of_cities
  examples: |
    - I've been to [historical](city_type) city
    - I have been to an  [island](city_type)
    - I was in [Historical city](city_type)
    - [Shopping](city_type)
    - I have visitid [islands](city_type) and [shopping](city_type) cities
    - [shopping](city_type) city


#3) get hobbies:
- intent:  get_weather
  examples: |
    - [Winter](weather_type)
    - [spring](weather_type)
    - I would like to go to [autumn](weather_type) place
    - I like [summer](weather_type) place
    - I like [cold](weather_type) places

- intent: bot_challenge
  examples: |
    - are you a robot?
    - are you a human?

- lookup: city
  examples: |
    -  Arrabury
    -  Annaba
    -  Ambriz
    -  Abingdon
    -  Alpha
    -  Al
    -  Madinah
    -  Bamaga,
    -  Queensland
    -  Albury
    -  Adelaide
    -  Andamooka
    -  Buenos
    -  Aires
    -  San
    -  Rafael
    -  Agnew

and the config file: language: en

    pipeline:
      - name: SpacyNLP
    model: en_core_web_sm
  - name: SpacyTokenizer
  - name: CountVectorsFeaturizer
  - name: DIETClassifier
    epochs: 200
    random_seed: 2
  - name: RegexEntityExtractor

Also the sotries file:

version: "2.0"

stories:

- story: happy path
  steps:
  - intent: greet
  - action: utter_greet
  - intent: mood_great
  - action: utter_happy

- story: sad path 1
  steps:
  - intent: greet
  - action: utter_greet
  - intent: mood_unhappy
  - action: utter_cheer_up
  - action: utter_did_that_help
  - intent: affirm
  - action: utter_happy

- story: sad path 2
  steps:
  - intent: greet
  - action: utter_greet
  - intent: mood_unhappy
  - action: utter_cheer_up
  - action: utter_did_that_help
  - intent: deny
  - action: utter_goodbye


- story: flight_search_function_story_1
  steps:
  - intent: greet
  - action: utter_greet
  - intent: flight_search_intent
  - action: utter_flight_search_intent
  - intent: provide_departure_city
  - action: utter_flight_search_with_departure_only
  - intent: provide_destination_city
  - action: utter_provide_destination_city
  - intent: provide_departure_date
  - action: utter_provide_departure_date
  - intent: provide_round_trip
  - action: utter_provide_round_trip
  - intent: provide_return_date
  - action: utter_provie_return_date
  - action: utter_suitable choices
  - action: utter_something_else
  - intent: thanking
  - action: utter_welcome_thanks
  - intent: goodbye
  - action: utter_goodbye

Then I have created the domain file without adding the entities to the file:

version: "2.0"

intents:
  - afternoon
  - morning
  - provide_departure_date
  - nice_to_meet
  - provide_destination_city
  - get_Kind_of_cities
  - waiting
  - get_weather
  - affirm
  - deny
  - mood_great
  - greet
  - goodnight
  - welcome_thanks
  - provide_return_date
  - provide_one_way_trip
  - nice_to_talk
  - askingAboutDoingWithName
  - askingAboutDoingWithOutName
  - flight_search_intent_with_daeparture_and_destenation_cities_only
  - flight_search_with_destenation_only
  - flight_search_intent
  - provide_email
  - flight_search_intent_with_daeparture_and_destenation_cities_and_departure_date
  - provide_departure_city
  - evening
  - see_again
  - bot_challenge
  - provide_issue_deatils
  - user_waiting
  - well_done
  - sorry
  - get_Hoppies
  - thanking
  - flight_search_with_departure_only
  - provide_round_trip
  - provide_name
  - mood_unhappy
  - provide_phone_number
  - Connect_agent

responses:
  utter_greet:
  - text: "Hi I am Tickie! How can I help you?"

  utter_cheer_up:
  - text: "Here is something to cheer you up:"
    image: "https://i.imgur.com/nGF1K8f.jpg"

  utter_did_that_help:
  - text: "Did that help you?"

  utter_happy:
  - text: "Great, carry on!"

  utter_goodbye:
  - text: "Bye"

  utter_iamabot:
  - text: "I am a bot, powered by Rasa."

  utter_afternoon:
  - text: "Good afternoon! I am Tickie, How may I help you?"

  utter_moorning:
  - text: "Good moorning! I am Tickie, How may I help you?"

  utter_provide_departure_date:
  - text: "Alright, do you want it as a round-trip or one way trip?"

  utter_nice_to_meet:
  - text: "Nice to meet you too, I hope that I can help you in your needs ^_^"

  utter_provide_destination_city:
  - text: "Ok, what is your departure date?"

  utter_get_kind_of_cities:
  - text: "Ok, what do you like to do in your free time?"

  utter_waiting:
  - text: "Ofcourse! take your time, I will be waiting here for you ^_^"

  utter_get_weather:
  - text: "Nice, can you tell me what kind of cities you have been to?"

  utter_goodnight:
  - text: "goodnight dear ♥, have a sweet dreams ^_^"

  utter_welcome_thanks:
  - text: "My pleasure ♥, I hope to help you again ^_^"

  utter_provie_return_date:
  - text: "Ok, please wait for some moments to find a suitable package for you ^_^"

  utter_provide_one_way_trip:
  - text: "Alright! please wait for some moments to find a suitable package for you ^_^"

  utter_nice_to_talk:
  - text: "Oh Thank you ♥ it is nice to talk to you too ^_^"

  utter_askingAboutDoingWithName:
  - text: "Nice to meet you dear ..... , I am good. What about you?"

  utter_askingAboutDoingWithOutName:
  - text: "I am Great! What about you?"

  utter_flight_search_intent_with_daeparture_and_destenation_cities_only:
  - text: "Alright, what is your departure date?"

  utter_flight_search_with_destenation_only:
  - text: "Ofcourse, from where?"

  utter_flight_search_intent:
  - text: "From where?"

  utter_provide_email:
  - text: "Can I have your phone number?"

  utter_provide_departure_city:
  - text: "what is your departure date?"

  utter_evening:
  - text: "Good evening dear! I am Tickie, How may I help you?"

  utter_see_again:
  - text: "Oh! thank you love♥ same here, I would like to talk to talk with you again ♥♥"

  utter_provide_issue_deatils:
  - text: "Thanks for your feedback, an agent will contact you as soon as possible ^_^"

  utter_user_waiting:
  - text: "Thanks for your waiting, I will get back to you once your order is finished ^_^"

  utter_well_done:
  - text: "Oh thanks ^_^ I hope to help you again as soon as possible"

  utter_sorry:
  - text: "It is ok, dont worry ♥♥"

  utter_get_Hoppies:
  - text: "This is a list of places seems suitable for you:"

  utter_thanking:
  - text: "My pleasure ♥♥ hope to help you again and any time ^_^"

  utter_flight_search_with_departure_only:
  - text: "To where?"

  utter_provide_round_trip:
  - text: "Alright, what is your return date?"

  utter_provide_name:
  - text: "Can I have your email?"

  utter_provide_phone_number:
  - text: "Could you provide me with your issue details?"

  utter_Connect_agent:
  - text: "Can I have your name?"

  utter_suitable choices:
  - text: "This is a list of suitable choices, select the best one for you:"

  utter_something_else:
  - text: "Do you want something else?"

session_config:
  session_expiration_time: 60
  carry_over_slots_to_new_session: true

when I did that, I tried the python3 -m rasa shell on the terminal and see that the responses are working as you see here:

but it gave me warning that I need to add al the entities to the domain file as it is documented on the Domain , so I have added them as follows:

version: "2.0"

intents:
  - afternoon
  - morning
  - provide_departure_date
  - nice_to_meet
  - provide_destination_city
  - get_Kind_of_cities
  - waiting
  - get_weather
  - affirm
  - deny
  - mood_great
  - greet
  - goodnight
  - welcome_thanks
  - provide_return_date
  - provide_one_way_trip
  - nice_to_talk
  - askingAboutDoingWithName
  - askingAboutDoingWithOutName
  - flight_search_intent_with_daeparture_and_destenation_cities_only
  - flight_search_with_destenation_only
  - flight_search_intent
  - provide_email
  - flight_search_intent_with_daeparture_and_destenation_cities_and_departure_date
  - provide_departure_city
  - evening
  - see_again
  - bot_challenge
  - provide_issue_deatils
  - user_waiting
  - well_done
  - sorry
  - get_Hoppies
  - thanking
  - flight_search_with_departure_only
  - provide_round_trip
  - provide_name
  - mood_unhappy
  - provide_phone_number
  - Connect_agent

entities:
  - return_date
  - phone
  - provide_name
  - get_issue_details
  - weather_type
  - round_flight
  - report_issue
  - one_way_flight
  - hobby
  - return_decision
  - city_type
  - Search_flight
  - email
  - departure_date
  - name
  - city:
      roles:
        - departure
        - destination


responses:
  utter_greet:
  - text: "Hi I am Tickie! How can I help you?"

  utter_cheer_up:
  - text: "Here is something to cheer you up:"
    image: "https://i.imgur.com/nGF1K8f.jpg"

  utter_did_that_help:
  - text: "Did that help you?"

  utter_happy:
  - text: "Great, carry on!"

  utter_goodbye:
  - text: "Bye"

  utter_iamabot:
  - text: "I am a bot, powered by Rasa."

  utter_afternoon:
  - text: "Good afternoon! I am Tickie, How may I help you?"

  utter_moorning:
  - text: "Good moorning! I am Tickie, How may I help you?"

  utter_provide_departure_date:
  - text: "Alright, do you want it as a round-trip or one way trip?"

  utter_nice_to_meet:
  - text: "Nice to meet you too, I hope that I can help you in your needs ^_^"

  utter_provide_destination_city:
  - text: "Ok, what is your departure date?"

  utter_get_kind_of_cities:
  - text: "Ok, what do you like to do in your free time?"

  utter_waiting:
  - text: "Ofcourse! take your time, I will be waiting here for you ^_^"

  utter_get_weather:
  - text: "Nice, can you tell me what kind of cities you have been to?"

  utter_goodnight:
  - text: "goodnight dear ♥, have a sweet dreams ^_^"

  utter_welcome_thanks:
  - text: "My pleasure ♥, I hope to help you again ^_^"

  utter_provie_return_date:
  - text: "Ok, please wait for some moments to find a suitable package for you ^_^"

  utter_provide_one_way_trip:
  - text: "Alright! please wait for some moments to find a suitable package for you ^_^"

  utter_nice_to_talk:
  - text: "Oh Thank you ♥ it is nice to talk to you too ^_^"

  utter_askingAboutDoingWithName:
  - text: "Nice to meet you dear ..... , I am good. What about you?"

  utter_askingAboutDoingWithOutName:
  - text: "I am Great! What about you?"

  utter_flight_search_intent_with_daeparture_and_destenation_cities_only:
  - text: "Alright, what is your departure date?"

  utter_flight_search_with_destenation_only:
  - text: "Ofcourse, from where?"

  utter_flight_search_intent:
  - text: "From where?"

  utter_provide_email:
  - text: "Can I have your phone number?"

  utter_provide_departure_city:
  - text: "what is your departure date?"

  utter_evening:
  - text: "Good evening dear! I am Tickie, How may I help you?"

  utter_see_again:
  - text: "Oh! thank you love♥ same here, I would like to talk to talk with you again ♥♥"

  utter_provide_issue_deatils:
  - text: "Thanks for your feedback, an agent will contact you as soon as possible ^_^"

  utter_user_waiting:
  - text: "Thanks for your waiting, I will get back to you once your order is finished ^_^"

  utter_well_done:
  - text: "Oh thanks ^_^ I hope to help you again as soon as possible"

  utter_sorry:
  - text: "It is ok, dont worry ♥♥"

  utter_get_Hoppies:
  - text: "This is a list of places seems suitable for you:"

  utter_thanking:
  - text: "My pleasure ♥♥ hope to help you again and any time ^_^"

  utter_flight_search_with_departure_only:
  - text: "To where?"

  utter_provide_round_trip:
  - text: "Alright, what is your return date?"

  utter_provide_name:
  - text: "Can I have your email?"

  utter_provide_phone_number:
  - text: "Could you provide me with your issue details?"

  utter_Connect_agent:
  - text: "Can I have your name?"

  utter_suitable choices:
  - text: "This is a list of suitable choices, select the best one for you:"

  utter_something_else:
  - text: "Do you want something else?"

session_config:
  session_expiration_time: 60
  carry_over_slots_to_new_session: true

after I trained with the command python3 -m rasa train and then tried the model with the command python3 -m rasa shell , the responses stops working!: as you can see here:

does anyone know what is the problem and how can I resolve it?

No one knows how may I solve this problem? :frowning:

Hi @ZahraaMaher. Do you have the entities labelled in your nlu.yml file?

Yes, it is labled within the examples in each intent, for example this:

- intent: flight_search_intent_with_daeparture_and_destenation_cities_and_departure_date
  examples: |
    - I am looking for a [flight](Search_flight) from [Arrabury]{"entity": "city", "role": "departure"} to [Annaba]{"entity": "city", "role": "destination"} [Tomorrow](departure_date).
    - I want to book a [flight](Search_flight) from [Dammam]{"entity": "city", "role": "departure"} to [Jeddah]{"entity": "city", "role": "destination"} on [14/05/2022](departure_date).
    - I want to book a [flight](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"} on [30/1/2021](departure_date).
    - Can you please find a [flight](Search_flight) for me from [Al Madinah]{"entity": "city", "role": "departure"} to [Abha]{"entity": "city", "role": "destination"} on [3-4-2020](departure_date).
    - Book a [flight](Search_flight) from [Al Kharj]{"entity": "city", "role": "departure"} to [Bonthe]{"entity": "city", "role": "destination"} [Today](departure_date).
    - Book a [flight](Search_flight) from [Colombo]{"entity": "city", "role": "departure"} to [Paris]{"entity": "city", "role": "destination"} on [January,21st,2020](departure_date).
    - find a [flight](Search_flight) for me from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"} on [January,21st,2020](departure_date).
    - I want to [fly](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"} on [17th January 2021](departure_date).
    - I wanna [trp](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"} on [17th January 2021](departure_date).
    - I need a [flight](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"} [Tomorrow](departure_date).

I really need help, I cannot configure what is the problem as I did a new init project and created a nlu file that contain the intents, entities, and I did the domain file that contains all the intents, entities, responses, also I did the stories file

but when I trained it then I tried to test it using rasa shell it is not working!! please I need help I did every thing and not configured what is the problem!