Responses cannot be recognized and trained

Hi

I am trying to create my responses, actions

so I have created the domain file: version: “2.0”

session_config:
  session_expiration_time: 60
  carry_over_slots_to_new_session: true

intents:
  - greet
  - morning
  - evening
  - afternoon
  - goodbye
  - goodnight
  - nice_to_meet
  - nice_to_talk
  - see_again
  - thanking
  - welcome_thanks
  - well_done
  - askingAboutDoingWithName
  - askingAboutDoingWithOutName
  - waiting
  - sorry
  - user_waiting
  - flight_search_intent
  - flight_search_intent_with_daeparture_and_destenation_cities_and_departure_date
  - flight_search_intent_with_daeparture_and_destenation_cities_only
  - flight_search_with_destenation_only
  - flight_search_with_departure_only
  - provide_departure_city
  - provide_destination_city
  - provide_departure_date
  - provide_return_date
  - provide_one_way_trip
  - provide_round_trip
  - Connect_agent
  - provide_name
  - provide_phone_number
  - provide_email
  - provide_issue_deatils
  - get_Hoppies
  - get_Kind_of_cities
  - get_weather
  - bot_challenge

entities:
  - name
  - Search_flight
  - city
  - departure_date
  - return_date
  - return_decision
  - one_way_flight
  - round_flight
  - report_issue
  - provide_name
  - phone
  - email
  - get_issue_details
  - hobby
  - city_type
  - weather_type

responses:
  utter_greet:
    - text: "Hey, This is Tickie! How can I help you?"
  utter_did_that_help:
    - text: "Did that help you?"
  utter_goodbye:
    - text: "Bye"
  utter_ask_about_trip:
    - text: "Are you looking for a round trip or a one way trip?"
  utter_ask_about_departure:
    - text: "Where are you flying from? (departure city)"
  utter_ask_about_destination:
    - text: "where are you flying to? (destination city)"
  utter_ask_about_departure_date:
    - text: "when would you like to go?"
  utter_ask_about_return_date:
    - text: "when would you like to return?"
  utter_iamabot:
    - text: "I am a robot"

actions:
  - action_flight_search

then I have created my stories file: version: “2.0”

stories:

- story: flight_search1
  steps:
  - intent: greet
  - action: utter_greet
  - intent: flight_search_intent
  - action: utter_ask_about_trip
  - intent: provide_round_trip
  - action: utter_ask_about_departure
  - intent: provide_departure_city
  - action: utter_ask_about_destination
  - intent: provide_destination_city
  - action: utter_ask_about_departure_date
  - intent: provide_departure_date
  - action: utter_ask_about_return_date
  - intent: provide_return_date
  - action: action_flight_search
  - intent: thanking
  - action: utter_goodbye

- story: flight_search2
  steps:
    - intent: greet
    - action: utter_greet
    - intent: flight_search_with_destenation_only
    - action: utter_ask_about_departure
    - intent: provide_departure_city
    - action: utter_ask_about_departure_date
    - intent: provide_departure_date
    - action: action_flight_search
    - intent: thanking
    - action: utter_goodbye

then I created the endpoints file:

action_endpoint:
  url: "http://localhost:5055/webhook"

After that, I have run the action server in the terminal using this command: python3 -m rasa run actions

and I have trained the model using the command: python3 -m rasa train

but, it cannot read the responses, as you can see here:

and the training completed without recognizing the responses, actions as showing here:

so there is no responses when I tried the python3 -m rasa shell command as showing here:

can anyone help me to fix this issue?

Just to be sure, you should indicate the version of rasa you’re using. Anyway, now that I notice, the default project that you get when you call rasa init produces output with that same line ‘0 distinct responses’, and it works fine (it does respond acording to responses defined in domain). So I’m guessing your issue lies elsewhere.

I don’t see your intents defined anywhere. This may seem obvious, but have you defined those intents you show in the domain? On top of specifing the intents you are going to use in the domain file, you actually have to define them elsewhere (on the default project hierarchy, it’s on the nlu.yml file on the data folder). See Training Data Format.

I have my nlu file that has all the intents and entities, lookup tables

you can see it here:

version: "2.0"

nlu:

#A)Here the list of intents that would be used for Greetings function:

  #1) Welcoming without time:
- intent: greet
  examples: |
    - hey
    - hello
    - hi
    - hello there
    - hey there
    - let's go
    - just going to say hi
    - heya
    - hello hi
    - howdy
    - greetings
    - hi there
    - long time no see
    - I greet you
    - hello again
    - good day


#2) welcoming in the morning
- intent: morning
  examples: |
    - good morning
    - moin
    - morning
    - GM
    - gm
    - goodmorning
    - monin;
    - have a good morning
    - Have a great morning
    - Have an awesome morning
    - Wishing you a good morning
    - Wishing you a grat morning
    - good morning
    - good morning to you
    - hello good morning
    - have a nice morning
    - have a great morning
    - morning
    - good morning there
    - top of the morning to you
    - a good morning
    - good morning to you
    - hi good morning
    - and a good morning to you
    - good morning too

#3) welcoming in the afternoon
- intent: evening
  examples: |
    - good evening
    - goodevening
    - have a good evening
    - Have a great evening
    - Have an awesome evening
    - Wishing you a good evening
    - Wishing you a grat evening
    - GE
    - ge
    - evening

#4) welcoming in the afternoon
- intent: afternoon
  examples: |
    - good afternoon
    - goodafternoon
    - good after-noon
    - good after noon
    - have a good afternoon
    - Have a great afternoon
    - Have an awesome afternoon
    - Wishing you a splendid afternoon
    - Wishing you a good afternoon
    - gan
    - gafn
    - GAN
    - GAFN

#5) Goodbye:
- intent: goodbye
  examples: |
    - okay see you later
    - hope to see you later
    - bye for now
    - till next time
    - I must go
    - bye
    - goodbye
    - see you
    - see you soon
    - bye-bye
    - bye bye good night
    - good bye
    - bye bye see you
    - bye bye see you soon
    - bye bye take care
    - I said bye
    - never mind bye
    - now bye
    - that's all goodbye
    - that's it goodbye
    - leave me alone
    - go to bed
    - goodbye for now
    - talk to you later
    - you can go now
    - get lost
    - goodbye see you later
    - alright bye
    - see ya
    - thanks bye bye
    - okay bye
    - okay thank you bye
    - see you tomorrow
    - ok bye

#6) goodnight:
- intent: goodnight
  examples: |
    - sweet dreams
    - good night
    - have a good night
    - good night to you
    - thank you good night
    -  bye good night
    - good night bye
    - bye good night
    - good good night
    - good night for now
    - goodnight
    - night
    - thanks goodnight
    - good night see you tomorrow
    - alright goodnight
    - good tonight
    - okay have a good night
    - night
    - have a good night
    - gn
    - GN
    - nighty



#7) nice to meet you:
- intent: nice_to_meet
  examples: |
    - nice to meet you
    - it was nice meeting you
    - it was very nice to meet you
    - good to know each other
    - glad to meet you
    - nice meeting you
    - nice to meet you too
    - pleased to meet you
    - pleasure to meet you
    - pleasure to meet you too
    - good to see you

#8) nice to meet you:
- intent: nice_to_talk
  examples: |
    - it's been so nice to talk to you
    - it's been a pleasure talking to you
    - nice to talk to you
    - it's nice to talk to you
    - nice talking to you
    - it is nice talking to you
    - how nice it is to talk to you

#9) see you again:
- intent: see_again
  examples: |
    - I'd like to see you again
    - I hope to see you again
    - would be nice to see you again
    - that'd be great to see you again
    - I'd be happy to see you again
    - I'll miss you
    - can I see you again
    - c you again
    - c ya again
    - c u again
    - cu again
    - cya again



#10) thanks:
- intent: thanking
  examples: |
    - you helped a lot thank you
    - appreciate your help
    - cheers
    - thank you
    - thanks
    - thanks a lot
    - terrific thank you
    - great thank you
    - thanks so much
    - thank you so much
    - thanks for your help
    - thank you for your help
    - nice thank you
    - I appreciate it
    - I thank you
    - thank you that will be all
    - thanks buddy
    - thanks love
    - thank you my friend
    - well thanks
    - very good thank you
    - good thanks
    - thanks again
    - thank you again
    - all thank you
    - alright thank you
    - alright thanks
    - no thank you that's all
    - perfect thank you
    - so nice of you
    - well thank you
    - well thanks
    - thnx
    - thank you
    - thanx

#11) welcoming_thanks
- intent: welcome_thanks
  examples: |
    - that's my pleasure
    - my pleasure
    - anytime
    - welcome
    - you're welcome
    - sure welcome
    - welcome here
    - you're so welcome
    - anything you want
    - welcome



#12) well_done:
- intent: well_done
  examples: |
    - good job
    - great job
    - way to go
    - well done
    - nice work
    - great work
    - amazing work
    - bravo
    - good work





#here the list of intents that could be used with AnwerQuestion:

#1) Asking About Doing with dpecifying the user name:
- intent: askingAboutDoingWithName
  examples: |
    - I am [Ahmad](name), how are you?
    - I am [Sara](name), how are you doing?
    - I am [Maryam](name), how are you fegiteling?
    - I'm [Abdullah](name), how's everything?
    - I'm [Sultan](name), how have you been?
    - I'm [Bushra](name), how is your morning so far?
    - I'm [Marwah](name), how are you getting on?
    - I'm [Mohammed](name), how's your day going?
    - I'm [John](name), how are you?
    - I'm [Sema](name), is everything all right?
    - I'm [Rayan](name), how are you doing?
    - I'm [Manar](name), how are the things going?
    - I'm [Maher](name), are you alright?
    - I'm [Eman](name), are you okay?
    - I'm [Ehsan](name), how are you feeling?
    - I'm [Sema](name), how are you going?
    - I'm [Khalid](name), is everything okay?
    - I'm [Ahmed](name), how are you today?
    - I'm [Norah](name), how do you do?
    - I'm [Mona](name), how do you feel?
    - I'm [Hoda](name), how have you been?
    - I'm [Huda](name), how is it?
    - I'm [Ali](name), how is it going?
    - I'm [Adam](name), how is your day?
    - I'm [Nida](name), how is your day going?
    - I'm [Nesreen](name), how is your evening?
    - I'm [Mustafa](name), how was your day?
    - I'm [Jamal](name), are you having a good day?
    - I'm [Asia](name), hope your day is going well?
    - I'm [Talal](name), hope you re having a pleasant evening?
    - I'm [Entisar](name), how's life?
    - I'm [Ameen](name), I'm fine and you?
    - I'm [Zainab](name), how is your life?
    - I'm [Marwah](name), how has your day been?
    - I'm [Wejdan](name), how is your morning going?
    - I'm [Amjad](name), how has your day been going?
    - I'm [Nooran](name), how about you?
    - I'm [Joud](name), how is your day being?
    - I'm [Ahd](name), how is your day going on?
    - I'm [Hassan](name), how your day is going?
    - I'm [Hussain](name), what was your day like?
    - I'm [Naief](name), what about your day?
    - I'm [Nawaf](name), how's your day?
    - I'm [Daniah](name), how are you doing this morning?
    - I'm [Alhanoof](name), how is your day going?

#2) Asking About Doing with specifying the user name:
- intent: askingAboutDoingWithOutName
  examples: |
    - how are you?
    - how are you doing?
    - how are you feeling?
    - how's everything?
    - how have you been?
    - how is your morning so far
    - how are you getting on
    - how's your day going
    - is everything all right
    - how are you doing
    - how are the things going
    - are you alright
    - are you okay
    - how are you feeling
    - how are you going
    - is everything okay
    - how are you today
    - how do you do
    - how do you feel
    - how have you been
    - how is it
    - how is it going
    - how is your day
    - how is your day going
    - how is your evening
    - how was your day
    - are you having a good day
    - hope your day is going well
    - hope you re having a pleasant evening
    - how's life
    - I'm fine and you
    - how is your life
    - how has your day been
    - how is your morning going
    - how has your day been going
    - how about you
    - how is your day being
    - how is your day going on
    - how your day is going
    - what was your day like
    - what about your day
    - how's your day
    - how are you doing this morning
    - how is your day going

#3) waiting
- intent: waiting
  examples: |
    - wait a second
    - could you wait
    - wait please
    - hold on
    - wait
    - oh wait
    - wait hold on
    - don't rush
    - just a second
    - just a minute
    - wait for a moment please


#4) sorry:
- intent: sorry
  examples: |
    - excuse me
    - apologise
    - I apologize
    - sorry
    - I'm sorry
    - I am so sorry
    - my apologies
    - apologies
    - apologies to me
    - apology
    - excuse
    - I beg your pardon
    - pardon
    - I said sorry
    - I am really sorry
    - forgive me
    - sorry about that
    - sorry about this
    - really sorry
    - very sorry
    - ok sorry
    - I want to say sorry
    - alright I'm sorry
    - okay I'm sorry


#6) dont care:
#- intent: dont_care
 # examples: |
  #  - I don't care
   # - I shouldn't care about this
    #- whatever
    #- I do not care
    #- I don't care at all
    #- not caring
    #- not care at all
    #- don't care at all
    #- not caring at all

#7) user waiting:
- intent: user_waiting
  examples: |
    - I'm waiting
    - still waiting
    - I'll wait
    - I can't wait anymore
    - how long do I have to wait



#here the list of intents that could be used with Flight Search:

# 1) a general intent for search flight:
- intent: flight_search_intent
  examples: |
    - I want to [travel](Search_flight)
    - I want a travel [ticket](Search_flight)
    - I want a [flight](Search_flight) ticket
    - find a [flight](Search_flight) for me please
    - find a [flight](Search_flight) for me, please
    - Can you please find a [flight](Search_flight) ticket for me?
    - I want to book a [flight](Search_flight) ticket
    - I want to book a [ticket](Search_flight)
    - Can you please find a [flight](Search_flight) for me?
    - I want to book a [flight](Search_flight) asap
    - I want to book a [flight](Search_flight)
    - I am looking for a [flight](Search_flight)
    - find a [flight](Search_flight) for me
    - I wanna to [travel](Search_flight)
    - I need a [trip](Search_flight)

# 2) flight_search_intent_with_daeparture_and_destenation_cities_and_departure_date:
- intent: flight_search_intent_with_daeparture_and_destenation_cities_and_departure_date
  examples: |
    - I am looking for a [flight](Search_flight) from [Arrabury]{"entity": "city", "role": "departure"} to [Annaba]{"entity": "city", "role": "destination"} [Tomorrow](departure_date).
    - I want to book a [flight](Search_flight) from [Dammam]{"entity": "city", "role": "departure"} to [Jeddah]{"entity": "city", "role": "destination"} on [14/05/2022](departure_date).
    - I want to book a [flight](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"} on [30/1/2021](departure_date).
    - Can you please find a [flight](Search_flight) for me from [Al Madinah]{"entity": "city", "role": "departure"} to [Abha]{"entity": "city", "role": "destination"} on [3-4-2020](departure_date).
    - Book a [flight](Search_flight) from [Al Kharj]{"entity": "city", "role": "departure"} to [Bonthe]{"entity": "city", "role": "destination"} [Today](departure_date).
    - Book a [flight](Search_flight) from [Colombo]{"entity": "city", "role": "departure"} to [Paris]{"entity": "city", "role": "destination"} on [January,21st,2020](departure_date).
    - find a [flight](Search_flight) for me from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"} on [January,21st,2020](departure_date).
    - I want to [fly](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"} on [17th January 2021](departure_date).
    - I wanna [trp](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"} on [17th January 2021](departure_date).
    - I need a [flight](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"} [Tomorrow](departure_date).

# 3) flight_search_intent_with_daeparture_and_destenation_cities_only
- intent: flight_search_intent_with_daeparture_and_destenation_cities_only
  examples: |
    - I am looking for a [flight](Search_flight) from [Arrabury]{"entity": "city", "role": "departure"} to [Annaba]{"entity": "city", "role": "destination"}.
    - I want to book a [flight](Search_flight) from [Dammam]{"entity": "city", "role": "departure"} to [Jeddah]{"entity": "city", "role": "destination"}.
    - I want to book a [flight](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"}.
    - Can you please find a [flight](Search_flight) for me from [Al Madinah]{"entity": "city", "role": "departure"} to [Abha]{"entity": "city", "role": "destination"}.
    - Book a [flight](Search_flight) from [Al Kharj]{"entity": "city", "role": "departure"} to [Bonthe]{"entity": "city", "role": "destination"}.
    - Book a [flight](Search_flight) from [Colombo]{"entity": "city", "role": "departure"} to [Paris]{"entity": "city", "role": "destination"}.
    - find a [flight](Search_flight) for me from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"}.
    - I want to [fly](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"}.
    - I wanna to [fly](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"}.
    - I need a [trip](Search_flight) from [Berlin]{"entity": "city", "role": "departure"} to [San Francisco]{"entity": "city", "role": "destination"}.

# 4) flight_search_with_destenation_only:
- intent: flight_search_with_destenation_only
  examples: |
    - I want to book a [flight](Search_flight) ticket to [Paris]{"entity": "city", "role": "destination"}.
    - Can you please find a [flight](Search_flight) ticket for me to [Clearwater]{"entity": "city", "role": "destination"}?.
    - find a [flight](Search_flight) for me to [Palmer]{"entity": "city", "role": "destination"}, please.
    - find a [flight](Search_flight) for me to [Chicago]{"entity": "city", "role": "destination"} please.
    - would you please help me to find a flight to [Anniston]{"entity": "city", "role": "destination"}?.
    - I want a [flight](Search_flight) to [New York]{"entity": "city", "role": "destination"}.
    - I want a [ticket](Search_flight) to [Rochester]{"entity": "city", "role": "destination"}.
    - I want to [travel](Search_flight) to [Vienna]{"entity": "city", "role": "destination"}.
    - I want a [flight ticket](Search_flight) for [London]{"entity": "city", "role": "destination"}.
    - I want a [travel ticket](Search_flight) for [Houston]{"entity": "city", "role": "destination"}.
    - I am looking for a [flight](Search_flight) to [Fiumicino]{"entity": "city", "role": "destination"}.
    - I want to book a [flight](Search_flight) for [St Paul]{"entity": "city", "role": "destination"}.
    - I want to book a [flight](Search_flight) to [El Catey]{"entity": "city", "role": "destination"} asap.
    - Can you please find a [flight](Search_flight) for me to [Karup]{"entity": "city", "role": "destination"}.
    - I want to book a [ticket](Search_flight) to [La Romana]{"entity": "city", "role": "destination"}.
    - Book a [flight](Search_flight) for [Musha]{"entity": "city", "role": "destination"}.
    - find a [flight](Search_flight) for [Berlin]{"entity": "city", "role": "destination"}.
    - I wanna book a [flight](Search_flight) ticket to [San Francisco]{"entity": "city", "role": "destination"}.
    - I need a [trip](Search_flight) ticket to [San Francisco]{"entity": "city", "role": "destination"}.
    - find a [flight](Search_flight) for [San Francisco]{"entity": "city", "role": "destination"}.
    - find a [flight](Search_flight) to [San Francisco]{"entity": "city", "role": "destination"}.
    - find me a [flight](Search_flight) to [San Francisco]{"entity": "city", "role": "destination"}.
    - book a [flight](Search_flight) for [San Francisco]{"entity": "city", "role": "destination"}.


# 5) flight_search_with_departure_only:
- intent: flight_search_with_departure_only
  examples: |
    - I want to book a [flight](Search_flight) ticket from [Paris]{"entity": "city", "role": "departure"}.
    - Can you please find a [flight](Search_flight) ticket for me from [Clearwater]{"entity": "city", "role": "departure"}?.
    - find a [flight](Search_flight) for me from [Palmer]{"entity": "city", "role": "departure"}, please.
    - find a [flight](Search_flight) for me from [Chicago]{"entity": "city", "role": "departure"} please.
    - would you please help me to find a flight from [Anniston]{"entity": "city", "role": "departure"}?.
    - I want a [flight](Search_flight) from [New York]{"entity": "city", "role": "departure"}.
    - I want a [ticket](Search_flight) from [Rochester]{"entity": "city", "role": "departure"}.
    - I want to [travel](Search_flight) from [Vienna]{"entity": "city", "role": "departure"}.
    - I want a [flight ticket](Search_flight) from [London]{"entity": "city", "role": "departure"}.
    - I want a [travel ticket](Search_flight) from [Houston]{"entity": "city", "role": "departure"}.
    - I am looking for a [flight](Search_flight) from [Fiumicino]{"entity": "city", "role": "departure"}.
    - I want to book a [flight](Search_flight) from [St Paul]{"entity": "city", "role": "departure"}.
    - I want to book a [flight](Search_flight) from [El Catey]{"entity": "city", "role": "departure"} asap.
    - Can you please find a [flight](Search_flight) for me to [Karup]{"entity": "city", "role": "departure"}.
    - I want to book a [ticket](Search_flight) from [La Romana]{"entity": "city", "role": "departure"}.
    - Book a [flight](Search_flight) from [Musha]{"entity": "city", "role": "departure"}.
    - find a [flight](Search_flight) for me from [Berlin]{"entity": "city", "role": "departure"}.



# 6) provide_departure_city: فيها مشاكل ما يتعرف ع الانتنت هذي غالباً
- intent: provide_departure_city
  examples: |
    - [Berlin]{"entity": "city", "role": "departure"}.
    - I am in [Musha]{"entity": "city", "role": "departure"}.
    - from [Dammam]{"entity": "city", "role": "departure"}.
    - I want to travel from [Makkah]{"entity": "city", "role": "departure"}.
    - it is [Medina]{"entity": "city", "role": "departure"}.
    - in [Paris]{"entity": "city", "role": "departure"}.


# 7) provide_destination_city: فيها مشاكل ما يتعرف ع الانتنت هذي غالبا
- intent: provide_destination_city
  examples: |
    - [Dubai]{"entity": "city", "role": "destination"}.
    - to [Houston]{"entity": "city", "role": "destination"}.
    - I will go to [Newport]{"entity": "city", "role": "destination"}.
    - I want to travel to [San Francisco]{"entity": "city", "role": "destination"}.
    - it is [Riyadh]{"entity": "city", "role": "destination"}.

# 8) provide_departure_date
- intent: provide_departure_date
  examples: |
    - [20/5/2021](departure_date)
    - on [20/1/2020](departure_date)
    - I will travel on [December,2,2020](departure_date)
    - on [20th January 2020](departure_date)
    - [June,3rd,2020](departure_date)
    - [December,2,2020](departure_date)
    - [2/10/2020](departure_date)
    - [December,2,2020](departure_date)
    - [20th,January,2020](departure_date)
    - [17th January 2021](departure_date)

# 9) provide_return_date
- intent: provide_return_date
  examples: |
    - [20/5/2021](return_date)
    - on [20/1/2020](return_date)
    - I will [return](return_decision) on [December,2,2020](return_date)
    - on [20th,January,2020](return_date)
    - [June,3rd,2020](return_date)
    - [December,2,2020](return_date)
    - [2/10/2020](return_date)
    - [December,2,2020](return_date)
    - [20th,January,2020](return_date)
    - I will [comeback](return_decision) on [December,2,2020](return_date)
    - I would [getback](return_decision) on [20th,January,2020](return_date)
    - I will [get back](return_decision) on [December,2,2020](return_date)
    - on [17th January 2021](return_date)

# 10) provide_one_way_trip
- intent: provide_one_way_trip
  examples: |
    - I want a [one-way](one_way_flight) flight
    - I want it as [one way](one_way_flight) trip please
    - [one way](one_way_flight) plz
    - [one way](one_way_flight), please
    - [one-way](one_way_flight) please
    - [one-way](one_way_flight)
    - [one way](one_way_flight) trip please
    - [one-way](one_way_flight) trip please

# 11) provide_round_trip
- intent: provide_round_trip
  examples: |
    - I want a [round trip](round_flight) flight
    - I want it as [round trip](round_flight) trip please
    - [round trip](round_flight) plz
    - [round trip](round_flight), please
    - [round-trip](round_flight) please
    - [round-trip](round_flight)
    - [round trip](round_flight) trip please
    - [round-trip](round_flight) please
    - a [round-trip](round_flight) please
    - I [want a round](round_flight) trip
    - [round trip](round_flight)
    - [round-trip](round_flight)

#here the list of intents that could be used with Connect to An Agent function:
#1) Conntect to an agent:
- intent: Connect_agent
  examples: |
    - I have an [issue](report_issue) need to be reported
    - I have an [issue](report_issue)
    - I want to report a [problem](report_issue)
    - I want to [connect an agent](report_issue)

#2) Conntect to an agent:
- intent: provide_name
  examples: |
    - [my name is] (provide_name) [Zahra] (name)
    - ok, [my name](provide_name) is [Reem](name)
    - [I am] (provide_name) (Fatimah Almomen)[name]
    - [My name](provide_name) is [Zahra Alnamer](name)
    - [Zahra Alnamer](name)

#3) Conntect to an agent:
- intent: provide_phone_number
  examples: |
    - it is [0507753459](phone)
    - [0507753459](phone)
    - [+966507753459](phone)
    - My phone number is [+966507753459](phone)

#4) provide_email:
- intent: provide_email
  examples: |
    - Ofcourse, it is [2160001732@iau.edu.sa](email)
    - [zmaher1996@gmail.com](email)
    - sure, my email is [zahraa.maher@windwoslive.com](email)
    - my eamil is [fA@outlook.com](email)
    - it is [zmaher1996@gmail.com](email)

#5) provide_issue_details: فيها مشاكل غالباً ما يتعرف عليها
- intent: provide_issue_deatils
  examples: |
    - I [have a problem with](get_issue_details)
    - The [issue is](get_issue_details)
    - The [problem is](get_issue_details)
    - [My problem is](get_issue_details)
    - [My issue is](get_issue_details)

#here the list of intents that could be used with suggest a place to visit function:
#1) get hobbies:
- intent: get_Hoppies
  examples: |
    - I like [art](hobby)
    - I like [climbing] (hobby)
    - I am enjoy the [Snorkiling](hobby)
    - I am enjoying the [Snorkiling](hobby)
    - I am interested in [swimming](hobby)
    - I love the [shopping](hobby)
    - [shopping](hobby)

#2) get hobbies:
- intent: get_Kind_of_cities
  examples: |
    - I've been to [historical](city_type) city
    - I have been to an  [island](city_type)
    - I was in [Historical city](city_type)
    - [Shopping](city_type)
    - I have visitid [islands](city_type) and [shopping](city_type) cities
    - [shopping](city_type) city


#3) get hobbies:
- intent:  get_weather
  examples: |
    - [Winter](weather_type)
    - [spring](weather_type)
    - I would like to go to [autumn](weather_type) place
    - I like [summer](weather_type) place
    - I like [cold](weather_type) places

- intent: bot_challenge
  examples: |
    - are you a robot?
    - are you a human?

- lookup: city
  examples: |
    -  Arrabury
    -  Annaba
    -  Ambriz
    -  Abingdon
    -  Alpha
    -  Al
    -  Madinah
    -  Bamaga,
    -  Queensland
    -  Albury
    -  Adelaide
    -  Andamooka
    -  Buenos
    -  Aires
    -  San
    -  Rafael
    -  Agnew
    -  Argyle
    -  Downs
    -  Algiers
    -  Albany
    -  Andorra
    -  La
    -  Vella
    -  Amata
    -  Ammaroo
    -  Andulo
    -  St
    -  Anton
    -  St.
    -  John's
    -  Angus
    -  Downs
    -  Paso
    -  De
    -  Los
    -  Libres
    -  Zapala
    -  Armidale
    -  Alto
    -  Rio
    -  Senguerr
    -  Ararat

could anyone help me to solve the problem?

I suggest a few things:

  • Run your bot with --verbose --debug option to see what your bot is actually doing when you send it messages. You can also use rasa x and try the interactive chat there, it also shows some info about what the bot does and confidence levels.
  • Try running rasa test to see info on predicted intents and actions.
  • Try running rasa data validate to validate the data files you are providing to your bot.
  • Check your pipeline and policies, making mistakes there can drastically change your bot training and behaviour.
  • Try to start a new default project using rasa init. Does the problem happen then? If it doesn’t, then you could incrementally add things from there. I have made minor mistakes, specially on syntax, that can interfere with the bot expected behaviour. By the way, some of your intent examples have a space between in the entity annotation. Should be [entity_example](entity_name) without any space between the brackets and the parenthesis []no_space_here().
  • Try using virtual environments, they may help isolate your current environment and discard other possible issues.