Hey there! I have integrated my rasa bot into my slack channel. It works well for one user but if any member of the channel starts the conversation it only listens to that one member and ignores the rest. Can my bot interact with multiple users in one conversation?

For how and where to set up a custom connector, see the response above by @saurabh-m523 . About your question in which method you should query the sender_id: The two places in the code where this is done in the pre-existing slack connector are RasaHQ/rasa/blob/master/rasa/core/channels/slack.py#L353 async def health(_: Request) -> HTTPResponse: return response.json({"status": "ok"}) @slack_webhook.route("/webhook", methods=["GET", "POST"]) async def webhook(request: Request) -> HTTPResponse: if request.form: output = request.form payload = json.loads(output["payload"][0]) if self._is_interactive_message(payload): sender_id = payload["user"]["id"] text = self._get_interactive_response(payload["actions"][0]) if text is not None: metadata = self.get_metadata(request) return await self.process_message( request, on_new_message, text, sender_id, metadata ) elif payload["actions"][0]["type"] == "button": # link buttons don't have "value", don't send their clicks to bot return response.text("User clicked link button") return response.text( and RasaHQ/rasa/blob/master/rasa/core/channels/slack.py#L371 # link buttons don't have "value", don't send their clicks to bot return response.text("User clicked link button") return response.text( "The input message could not be processed.", status=500 ) elif request.json: output = request.json event = output.get("event", {}) user_message = event.get("text", "") sender_id = event.get("user", "") metadata = self.get_metadata(request) if "challenge" in output: return response.json(output.get("challenge")) elif self._is_user_message(output) and self._is_supported_channel( output, metadata ): return await self.process_message( request, In your custom connector, you would need to change those lines to set the ID based on the channel instead of the specific user.

Listen to multiple Users in group chat

Rasa Open Source

saurabh-m523 (Saurabh Kumar) March 12, 2020, 3:21pm 4

Hi @spokey you can customize the channel in a way similar to this

Hope that helps.

2 Likes

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Listen to multiple Users in group chat

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