I think DIET is fine. I’m assuming you can’t come up with a reasonable list of what the user could enter in this case. I think you should try to prompt the user for the value in such a way that you can use from_text to extract the entity?
Yes. Thats is an option. But in our case the user enters the entire command which first reaches our backend and then to the nlp server. So that is actually not a useful option for us
In most cases i am seeing that it is failing as some strings are not in training data and model is not able to generalize