When the bot running sometime i got the utterance id instead of bot response

Rasa Open Source
1

when the bot running minimum 4 min i got the utterance id instead of bot response how to fixed this issue. i’m using botfront some time it is coming sometime not

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2

Please share access to the repo.

3
4

I need to see your Rasa bot repo, not the botfront UI.

5

hi @stephens , i user docker for this but i think

this is the rasa rep are used

6

Where’s the repo that contains your domain.yml, nlu.yml, etc. Where is utter_UHnJZgf5L & utter_ask_indi_faq_question defined?

7

in domain.yml file

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actions:
-utter_UHnJZgf5L
response:
utter_UHnJZgf5L:
    - language: ar
      metadata: null
      quick_replies:
        - payload: /Business_AR_Empowering_Women's_Work
          title: title one
          type: postback
        - payload: /Business_AR_Employment_Opportunities
          title: title two
          type: postback
        - payload: /Business_AR_Training_Opportunities
          title: title three
          type: postback
        - payload: /Business_AR_Entrepreneurship_Opportu
          title: title four
          type: postback
        - payload: /business_main_menu
          title: "القائمة السابقة \U0001F519"
          type: postback
      text: الرجاء اختيار إحدى البرامج التالية ⬇️
9

Sorry, I don’t have enough information to help you. I suggest you check your bot into a git repo and share the repo.

10

okay i will share you

11

@stephens I remove the language: ar and check it is not working

12

I would troubleshoot this by looking closely at the debug log.

Also, as I mentioned earlier, start with rules instead of stories. I believe you have a lot of stories and use a lot of checkpoints which makes this difficult to troubleshoot. In general, try to use stories for unexpected conversation paths.