WARNING rasax.community.telemetry - An error occured when trying to send the telemetry event: HTTPSConnectionPool(host='api.segment.io', port=443): Read timed out. (read timeout=2)

[Deprecated] Rasa X Community Edition
1

when run rasa x I’m getting the above error? what is it exactly ? I’m using Rasa 1.10.1 and Rasa X 0.28.3

2

Hi @skjainmiah, this is a normal error at the moment – something we are working to fix, as one of the endpoints used to anonymously track usage doesn’t seem to be resolving. You can feel free to ignore it! If the timeout is causing issues with your Rasa X UI, you can disable telemetry via this endpoint: HTTP API

3

@erohmensing thanks for fast response but how to disable telemetry via endpoint?

4

You’ll have to send a curl request to the endpoint :slight_smile: you can get the api_token for authentication from the Upload Models dialog.