Updating data to add more info but RASA is not responding to additonal messages

Rasa Open Source
1

Hi, I am trying add additional data like in nlu.md

## intent:enquire
- want to check my battery warranty
- may i know my battery life

In stories.md

## battry info
* battery_enquire
  - utter_enquire

and below is the domain.yml

intents:
  - enquire

actions:
- utter_enquire

templates:
  utter_enquire:
  - text: "Please provide the serial id."

Then i am doing “rasa train” and “rasa shell” but i am not getting desired response like when i ask " i want to know about battery warranty" , Bot should respond “provide serial_id” but its providing below stuffs.

Screenshot%20from%202020-01-16%2018-13-28
Screenshot%20from%202020-01-16%2018-13-281600×900 245 KB

2

How does your config.py looks like? Can you start your bot with rasa shell --debug and share the logs again?

One thing to try is to ask exactly the same question as in your nlu data, e.g. “may i know my battery life”. Does that work? Otherwise, try to add more training data to your nlu file.

3

@raysaswat In stories.md please correct the intent name from battery_enquire to enquire and try

4

Thanks for the response. e.g. “may i know my battery life”. Does that work? Yes its working when i am asking exact question.I have few more questions :

1)How can i make the bot efficient, do i need to add manually all the data.I want bot should pick from minimal data.? 2)Is Rasa RULE based ? because form Bot response i am thinking so?

5

Thanks for the response.Its working with exact question what i feed it.I have some queries.

1)How can i make the bot efficient, do i need to add manually all the data.I want bot should pick from minimal data.? 2)Is Rasa RULE based ? because form Bot response i am thinking so?

6

can you please paste your config.yml file

7

config.yml (280 Bytes)

8

Check if all the indentations and syntaxes are correct in nlu and domain file.

If still not working, try ‘rasa x’. It provides a good GUI where it is easy to add/view all the intents,entities, etc.

9

Thanks for the response. I will try rasa x