TwoStageFallbackPolicy doesn't work

Hey,

I am trying to use the TwoStageFallbackPolicy , but for some reason it doesnt work. I have specified it in policies, created two fallback actions and mentioned them in the domain file. twostagefail

for some reason, core always shows me this:

why does it always try to use “action_default_fallback” and not the custom actions?

1 Like

Could you post the complete contents of your configuration file along with the full logs from your conversation (including what you input and the NLU output)?