Hi @stephens , I hope you can help with this. I am using botfront to deploy my chatbot. Is there a way to send an intent from the backend via socket.io so that a conversation flow gets triggered and appears on the widget (simulating a user sending message without actually interacting with the botfront widget). I require this because I have different forms that need to be sent out to users on different days and times to record their medication intake. For example, form A is triggered by intent A at 8pm. When the user access the bot at 9pm they will see the first question of form A and answer it accordingly. Please if you can offer some assistance with this. Thank you!

Trigger an intent from the backend with Botfront

stephens (Greg Stephens) August 15, 2023, 3:38am 6

It’s best to do this with a slot like described here but you can also use FollowUpAction as described here.

1 Like

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