Hi team, I have a requirement wherein I need to remind the user of inactivity after couple of minutes.
Sample conversation:
U : Hi
(say after 2 minutes of inactivity)
B: Hi, you left there? Need help?
What is the best way to achieve this?
You can create an action with the following run method:
def run(self, dispatcher, tracker: Tracker, domain):
dt = datetime.datetime.now() + datetime.timedelta(seconds=120)
return [ReminderScheduled(action_name="utter_need_help", trigger_date_time=dt, kill_on_user_message=True)]
The downside of it is that you need to place this action after every story/intent that you want to check for inactivity.
I used it and implement it. Action doesn’t trigger