I am new to RASA and still don’t properly understand how the platform manages stories and rules. Here, my chatbot runs action_listen instead of the action listed in the story after the form submission. The chat goes ok up to the point where the code_form is executed and the user is asked to enter a code. When the user enters the code the action utter_auth_done gets executed, but the chatbot does not execute the action action_pay_bill which is the last action in the story. It runs action_listen and waits for user input. Probably it does not get back to the story when it’s done with executing the rule submit code form. Here is my story:
- story: credit settlement with auth
steps:
- intent: greet
- action: utter_greet
- intent: settle_credit
- slot_was_set:
- name: null
- action: auth_form
- active_loop: auth_form
- intent: inform_name
- slot_was_set:
- name
- action: auth_form
- active_loop: null
- action: code_form
- active_loop: code_form
- slot_was_set:
- code
- requested_slot: null
- action: code_form
- active_loop: null
- action: utter_auth_done
- action: action_pay_bill
and here are my rules:
- rule: activate authentication form
steps:
- intent: check_balance
- action: auth_form
- active_loop: auth_form
- rule: submit auth form
condition:
- active_loop: auth_form
steps:
- action: auth_form
- active_loop: null
- action: code_form
- active_loop: code_form
wait_for_user_input: False
- rule: submit code form
condition:
- active_loop: code_form
- slot_was_set:
- code
- requested_slot: null
steps:
- action: code_form
- active_loop: null
- action: utter_auth_done
wait_for_user_input: False
Can anyone help me to understand what goes wrong here?