I have been trying to install rasa pro version in my laptop but im not able to do that
i read the rasa pro docs but not much understand.
if anybody tried rasa pro in windows, please help me to understand how can i install.
Hi @sekhar8 ,
I understand you’re trying to install on Windows:
- Can you tell me what version of Windows?
- Can you summarize the exact steps you took to install it in your laptop/desktop ?
Screenshots or copy/paste of the output you get will help us identify the cause.
hi @Arjaan , thanks for the reply
- im using windows 10 pro version
- firstly, for pip installation i didn’t find
%VIRTUAL_ENV%\pip.inias per the docs in rasa pro - Even if i created a file with the name
pip.iniand pasted the following code[global] extra-index-url = https://europe-west3-python.pkg.dev/rasa-releases/rasa-plus-py/simple/and I got error as shown in the screenshot i have added with this reply.
Thank you looking forward to here from you
Sekhar
Hi @Arjaan , I am also trying to install rasa plus for trying Rasa CALM developer edition. I am using this documentation, Python Environment , followed each and every step, but still facing this error:
Getting requirements to build wheel ... error
error: subprocess-exited-with-error
× Getting requirements to build wheel did not run successfully.
│ exit code: 1
╰─> [26 lines of output]
running egg_info
writing rasa_plus.egg-info\PKG-INFO
writing dependency_links to rasa_plus.egg-info\dependency_links.txt
writing top-level names to rasa_plus.egg-info\top_level.txt
reading manifest file 'rasa_plus.egg-info\SOURCES.txt'
writing manifest file 'rasa_plus.egg-info\SOURCES.txt'
Traceback (most recent call last):
File "D:\Expertflow\Rasa Bots\venv\Lib\site-packages\pip\_vendor\pyproject_hooks\_in_process\_in_process.py", line 353, in <module>
main()
File "D:\Expertflow\Rasa Bots\venv\Lib\site-packages\pip\_vendor\pyproject_hooks\_in_process\_in_process.py", line 335, in main
json_out['return_val'] = hook(**hook_input['kwargs'])
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "D:\Expertflow\Rasa Bots\venv\Lib\site-packages\pip\_vendor\pyproject_hooks\_in_process\_in_process.py", line 118, in get_requires_for_build_wheel
return hook(config_settings)
^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\abdul\AppData\Local\Temp\pip-build-env-av7qazfy\overlay\Lib\site-packages\setuptools\build_meta.py", line 325, in get_requires_for_build_wheel
return self._get_build_requires(config_settings, requirements=['wheel'])
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\abdul\AppData\Local\Temp\pip-build-env-av7qazfy\overlay\Lib\site-packages\setuptools\build_meta.py", line 295, in _get_build_requires
self.run_setup()
File "C:\Users\abdul\AppData\Local\Temp\pip-build-env-av7qazfy\overlay\Lib\site-packages\setuptools\build_meta.py", line 487, in run_setup
super().run_setup(setup_script=setup_script)
File "C:\Users\abdul\AppData\Local\Temp\pip-build-env-av7qazfy\overlay\Lib\site-packages\setuptools\build_meta.py", line 311, in run_setup
exec(code, locals())
File "<string>", line 42, in <module>
RuntimeError: You are installing rasa-plus from pypi.org, which will not work. Please make sure you are properly authenticated and installing from the Rasa python package registry.
[end of output]
note: This error originates from a subprocess, and is likely not a problem with pip.
error: subprocess-exited-with-error
× Getting requirements to build wheel did not run successfully.
│ exit code: 1
╰─> See above for output.
note: This error originates from a subprocess, and is likely not a problem with pip.
Can you please help with this?
Hello Abdul,
There are some older versions of Rasa Plus (0.3, 0.4, …) on pypi, so this is a good indicator that your configuration isn’t seeing the pip.ini file you created with the extra-index-url.
An equivalent method that may work better for you is to supply the extra index on the command line, like this:
pip install --extra-index-url https://europe-west3-python.pkg.dev/rasa-releases/rasa-plus-py/simple "rasa-plus~=3.7.6"
Hey @jtrasa Thanks for the help, I tried it but still faced the same error.
I fixed the error by downgrading Python to version 3.10.11, I was using version 3.12.2 before, and installed rasa plus version 3.7.8 using this command:
pip install --extra-index-url https://europe-west3-python.pkg.dev/rasa-releases/rasa-plus-py/simple "rasa-plus~=3.7.8"
3 Likes
Same issue here 
solved in the same way.
hi,
can you tell me how you gave the developer key ?
Hi, sure! Setting the environment variable as per documentation.
export RASA_PRO_LICENSE=<your-license-string>
reference: Licensing
hi
thanks for the reply.
solved it in running below command in cmd
set RASA_PRO_LICENSE=<your-license-string>
I tried rasa, it was great and I am planning to make investment on rasa pro. I tried to install rasa pro on mac. I get the error " Downloading pymilvus-2.3.7-py3-none-any.whl.metadata (4.4 kB) Downloading pymilvus-2.3.6-py3-none-any.whl.metadata (4.4 kB)
Collecting opentelemetry-proto==1.15.0 (from opentelemetry-exporter-otlp-proto-grpc==1.15.0->opentelemetry-exporter-otlp<1.16.0,>=1.15.0->rasa-pro) Downloading opentelemetry_proto-1.15.0-py3-none-any.whl.metadata (2.2 kB)
ERROR: Exception: Traceback (most recent call last): File “/Users/venkatasumanth.k/RASA/myenv/lib/python3.9/site-packages/pip/_internal/cli/base_command.py”, line 180, in exc_logging_wrapper status = run_func(*args) File “/Users/venkatasumanth.k/RASA/myenv/lib/python3.9/site-packages/pip/_internal/cli/req_command.py”, line 245, in wrapper return func(self, options, args) File “/Users/venkatasumanth.k/RASA/myenv/lib/python3.9/site-packages/pip/_internal/commands/install.py”, line 377, in run requirement_set = resolver.resolve( File “/Users/venkatasumanth.k/RASA/myenv/lib/python3.9/site-packages/pip/_internal/resolution/resolvelib/resolver.py”, line 95, in resolve result = self._result = resolver.resolve( File “/Users/venkatasumanth.k/RASA/myenv/lib/python3.9/site-packages/pip/_vendor/resolvelib/resolvers.py”, line 546, in resolve state = resolution.resolve(requirements, max_rounds=max_rounds) File “/Users/venkatasumanth.k/RASA/myenv/lib/python3.9/site-packages/pip/_vendor/resolvelib/resolvers.py”, line 457, in resolve raise ResolutionTooDeep(max_rounds) pip._vendor.resolvelib.resolvers.ResolutionTooDeep: 200000 "
Thanks for sharing the stack trace. What was the install command you used?
pip install rasa-pro and all the env variables are set properly
Here’s an install command that works for me:
uv pip install -vv --extra-index-url https://europe-west3-python.pkg.dev/rasa-releases/rasa-pro-python/simple 'rasa-pro==3.8.4'
Just for reference, installation instructions are available on https://docs.rasa.com/.
Rasa support team,
Is Mac ARM64 a supported platform for RASA? I used the exact command as described in the documentation.
I am a prospect for the RASA Pro Enterprise version. I have tested RASA for my use cases, but I need to verify RASA Pro. This issue is a dealbreaker.
pip install -vv --extra-index-url https://europe-west3-python.pkg.dev/rasa-releases/rasa-pro-python/simple ‘rasa-pro==3.8.4’ I get the same error.
etag object cached for 1209600 seconds Caching due to etag ERROR: Exception: Traceback (most recent call last): File “/Users/venkatasumanth.k/RASA/myenv/lib/python3.9/site-packages/pip/_internal/cli/base_command.py”, line 180, in exc_logging_wrapper status = run_func(*args) File “/Users/venkatasumanth.k/RASA/myenv/lib/python3.9/site-packages/pip/_internal/cli/req_command.py”, line 245, in wrapper return func(self, options, args) File “/Users/venkatasumanth.k/RASA/myenv/lib/python3.9/site-packages/pip/_internal/commands/install.py”, line 377, in run requirement_set = resolver.resolve( File “/Users/venkatasumanth.k/RASA/myenv/lib/python3.9/site-packages/pip/_internal/resolution/resolvelib/resolver.py”, line 95, in resolve result = self._result = resolver.resolve( File “/Users/venkatasumanth.k/RASA/myenv/lib/python3.9/site-packages/pip/_vendor/resolvelib/resolvers.py”, line 546, in resolve state = resolution.resolve(requirements, max_rounds=max_rounds) File “/Users/venkatasumanth.k/RASA/myenv/lib/python3.9/site-packages/pip/_vendor/resolvelib/resolvers.py”, line 457, in resolve raise ResolutionTooDeep(max_rounds) pip._vendor.resolvelib.resolvers.ResolutionTooDeep: 200000 Remote version of pip: 24.0 Local version of pip: 24.0 Was pip installed by pip? True Removed build tracker: ‘/private/var/folders/j7/dslmfnr179bfnwp_y_6vd2v40000gq/T/pip-build-tracker-vh5s3_im’ (myenv) venkatasumanth.k@MBP-177076 actions % pip install -vv --extra-index-url https://europe-west3-python.pkg.dev/rasa-releases/rasa-pro-python/simple ‘rasa-pro==3.8.4’
John,
I tried your command. I still have the same issue.
Is Mac ARM64 a supported platform for RASA?
Yep, it’s supported. Installation works fine for me on my M3 Mac.
Did you upgrade pip before installing rasa pro? pip install -U pip
Hi,
When i tried this i got an syntaxerror: >export RASA_PRO_LICENSE=<eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJqdGkiOiI0N2QwNzlmYy1kY2FiLTRiMGItYjE4Yy1mMzJlOTQ0ODQ4MDAiLCJpYXQiOjE3MTc0ODkwODYsIm5iZiI6MTcxNzQ4OTA4Miwic2NvcGUiOiJyYXNhOnBybyByYXNhOnBybzpjaGFtcGlvbiIsImV4cCI6MTgxMjA5NzA4MiwiZW1haWwiOiJyYXJhLmtvZXBwZW5AZ21haWwuY29tIiwiY29tcGFueSI6IlJhc2EgQ2hhbXBpb25zIn0.zYBobGeDTXKZ_e9r8RGajXArxro2up9oQg2ULlEKcBLxhcF_HZdsgW5y60e5SAJwQShsGhPoGQOm_jpwKi5kvNyl5gQStroU_BNZq0QtLknY39ZVvE7U4x84J2-3XithBErVk3nyuhyvPmoZkxVig5OPokMhYLKXUOtMzM6aRiXyqhs7T9hizuoxHasHhe2p9mbXE62ZijdI5slfltrhIV7-dtj5zm-_nQULIMgjZjlqskLDVTj4Orlu9Eypss2H4GS5mjroEnJ70kj-6rIfqMl10bTeomep9WKq_KFI8np5UXAk8PSD4ViXqSqQY_Hw84PyZK7lZRp-TR4n6pBMtw>
Syntexror.
How can i fix this? The setup worked well.
@Raphael
You need to remove the bracket < > on either ends of your rasa pro license. I would recommend replacing them with quotes so like this:
export RASA_PRO_LICENSE="eyJ..rest-of-license...tw"
For the future, you should not post your full rasa-pro license in the forum.