Stuck in installation of rasa pro developer edition

I have been trying to install rasa pro version in my laptop but im not able to do that

i read the rasa pro docs but not much understand.

if anybody tried rasa pro in windows, please help me to understand how can i install.

Hi @sekhar8 ,

I understand you’re trying to install on Windows:

  • Can you tell me what version of Windows?
  • Can you summarize the exact steps you took to install it in your laptop/desktop ?

Screenshots or copy/paste of the output you get will help us identify the cause.

hi @Arjaan , thanks for the reply

  • im using windows 10 pro version
  • firstly, for pip installation i didn’t find %VIRTUAL_ENV%\pip.ini as per the docs in rasa pro
  • Even if i created a file with the name pip.ini and pasted the following code [global] extra-index-url = https://europe-west3-python.pkg.dev/rasa-releases/rasa-plus-py/simple/ and I got error as shown in the screenshot i have added with this reply.

Thank you looking forward to here from you

Sekhar

Hi @Arjaan , I am also trying to install rasa plus for trying Rasa CALM developer edition. I am using this documentation, Python Environment , followed each and every step, but still facing this error:

  Getting requirements to build wheel ... error
  error: subprocess-exited-with-error

  × Getting requirements to build wheel did not run successfully.
  │ exit code: 1
  ╰─> [26 lines of output]
      running egg_info
      writing rasa_plus.egg-info\PKG-INFO
      writing dependency_links to rasa_plus.egg-info\dependency_links.txt
      writing top-level names to rasa_plus.egg-info\top_level.txt
      reading manifest file 'rasa_plus.egg-info\SOURCES.txt'
      writing manifest file 'rasa_plus.egg-info\SOURCES.txt'
      Traceback (most recent call last):
        File "D:\Expertflow\Rasa Bots\venv\Lib\site-packages\pip\_vendor\pyproject_hooks\_in_process\_in_process.py", line 353, in <module>
          main()
        File "D:\Expertflow\Rasa Bots\venv\Lib\site-packages\pip\_vendor\pyproject_hooks\_in_process\_in_process.py", line 335, in main
          json_out['return_val'] = hook(**hook_input['kwargs'])
                                   ^^^^^^^^^^^^^^^^^^^^^^^^^^^^
        File "D:\Expertflow\Rasa Bots\venv\Lib\site-packages\pip\_vendor\pyproject_hooks\_in_process\_in_process.py", line 118, in get_requires_for_build_wheel
          return hook(config_settings)
                 ^^^^^^^^^^^^^^^^^^^^^
        File "C:\Users\abdul\AppData\Local\Temp\pip-build-env-av7qazfy\overlay\Lib\site-packages\setuptools\build_meta.py", line 325, in get_requires_for_build_wheel
          return self._get_build_requires(config_settings, requirements=['wheel'])
                 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
        File "C:\Users\abdul\AppData\Local\Temp\pip-build-env-av7qazfy\overlay\Lib\site-packages\setuptools\build_meta.py", line 295, in _get_build_requires
          self.run_setup()
        File "C:\Users\abdul\AppData\Local\Temp\pip-build-env-av7qazfy\overlay\Lib\site-packages\setuptools\build_meta.py", line 487, in run_setup        
          super().run_setup(setup_script=setup_script)
        File "C:\Users\abdul\AppData\Local\Temp\pip-build-env-av7qazfy\overlay\Lib\site-packages\setuptools\build_meta.py", line 311, in run_setup        
          exec(code, locals())
        File "<string>", line 42, in <module>
      RuntimeError: You are installing rasa-plus from pypi.org, which will not work. Please make sure you are properly authenticated and installing from the Rasa python package registry.
      [end of output]

  note: This error originates from a subprocess, and is likely not a problem with pip.
error: subprocess-exited-with-error

× Getting requirements to build wheel did not run successfully.
│ exit code: 1
╰─> See above for output.

note: This error originates from a subprocess, and is likely not a problem with pip.

Can you please help with this?

Hello Abdul,

There are some older versions of Rasa Plus (0.3, 0.4, …) on pypi, so this is a good indicator that your configuration isn’t seeing the pip.ini file you created with the extra-index-url.

An equivalent method that may work better for you is to supply the extra index on the command line, like this:

pip install --extra-index-url https://europe-west3-python.pkg.dev/rasa-releases/rasa-plus-py/simple "rasa-plus~=3.7.6"

Hey @jtrasa Thanks for the help, I tried it but still faced the same error.

I fixed the error by downgrading Python to version 3.10.11, I was using version 3.12.2 before, and installed rasa plus version 3.7.8 using this command:

pip install --extra-index-url https://europe-west3-python.pkg.dev/rasa-releases/rasa-plus-py/simple "rasa-plus~=3.7.8"
2 Likes

Same issue here :raised_hand: solved in the same way.

hi,

can you tell me how you gave the developer key ?

Hi, sure! Setting the environment variable as per documentation.

export RASA_PRO_LICENSE=<your-license-string>

reference: Licensing

hi

thanks for the reply.

solved it in running below command in cmd

set RASA_PRO_LICENSE=<your-license-string>